Our verdict
A certified B Corp in Austin, Texas, selling fair-trade fashion jewelry made by artisan groups abroad, mostly under $100 — but the metal pieces we checked are plated brass, bronze or steel, the defect promise lasts only 180 days, and its own pages disagree on returns.
Visit NoondayThe bottom line. Noonday Collection was founded in 2010 by Jessica Honegger7 and has an office address in Austin, Texas8; B Lab’s directory lists Noonday Holdings LLC as a certified B Corp since November 2016, with an impact score of 99.82. It publishes how it pays its artisan suppliers — prices set to Fair Trade standards, half paid months in advance7 — and names the metal and plating on its product pages3,4. Unworn pieces can be returned for a refund within 30 days of shipment, or for a gift card up to 90 days9, and a parcel lost or damaged in transit is replaced or refunded9. It doesn’t score higher because its free replacement for construction defects lasts 180 days and excludes wear9, and its product-care page gives a different 120-day limit6; its returns policy doesn’t say who pays return postage10; the same care page invites you to wear a piece and return it free within 90 days, which the returns policy doesn’t allow6,9; shipping insurance isn’t mentioned9,10,11,12; and we found no Trustpilot or BBB profile to score13.
What we like
- Founded in 2010 by Jessica Honegger; an Austin, Texas address7,8,14
- A certified B Corp since 2016, listed in B Lab’s directory2
- Publishes its terms with artisan suppliers: Fair Trade prices, half paid in advance7
- Refund within 30 days of shipment, or a gift card up to 90 days9
- Parcels lost or damaged in transit are replaced or refunded9
- Metal and plating named on product pages; each piece’s country of origin is given3,15
Watch out for
- Free replacement for construction defects only within 180 days — 120 days on another page6,9
- Doesn’t say who pays return postage, except for size returns10
- Its product-care page invites you to wear a piece and return it free within 90 days; the returns policy takes only unworn pieces6,9
- Plated base metals, no plating thickness given; some pieces contain nickel, which it doesn’t test for3,4,5,6,16
- A ring sold as ‘Sienna Jade’ lists aventurine as its stone15
- Free shipping only over $100; insurance isn’t mentioned9,10,11,12
- No live chat, and the only phone number is in its privacy policy8,9,11,12,17
On this page
At a glanceTrust Score breakdownWho is behind Noonday CollectionHow to reach NoondayReturns & exchangesShipping & deliveryWarranty & careWhat Noonday sells & what it costsPaymentWhat customers sayNoonday FAQUpdate historySourcesOther stores we’ve checked
Noonday policies at a glance
| Return window | Refund within 30 days of shipment; gift card from 30 to 90 days; unworn pieces only9 |
|---|---|
| Return shipping | Not stated; free label only for returns for a new size; original shipping not refunded9,10 |
| Can't be returned | Gift cards, Final Sale items, coffee9 |
| Refund | To the original payment within 30 days (or a gift card, your choice); gift card only after that9 |
| Warranty | Free replacement for construction defects within 180 days of shipment (120 days on its care page)6,9 |
| Not covered | Normal wear, accidents, misuse, lost items9 |
| Resizing | Not offered; exchanges for a new size within 30 days6,9,11 |
| Shipping | $7.95 standard, $19.95 express; free over $100; US only; insurance not mentioned9,10,11,12 |
| Payment | Cards, PayPal, Venmo, Shop Pay, Apple Pay, Google Pay (Shopify checkout)12,18 |
| Company named on the site | As 'Noonday Collection' only; B Lab lists Noonday Holdings LLC (Texas)2,17 |
How Noonday scores
| Identity & transparency | 15 / 20 Austin, Texas address published; Email and a phone number (in the privacy policy); no chat; Domain registered in 2010; Only 'Noonday Collection' on the site; Noonday Holdings LLC in B Lab's directory; Founder Jessica Honegger named on the site |
| Purchase protection | 14 / 25 30 days for a refund, 90 for a gift card; Return postage not stated, except a free label for size returns; Full refund to the original payment within 30 days; no restocking fee; Care page allows worn returns free within 90 days; defect limit 180 vs 120 days; Only gift cards, Final Sale items and coffee; Free over $100; insurance not mentioned; Noonday replaces or refunds parcels lost or damaged in transit |
| Warranty & aftercare | 2 / 15 180 days (120 on the care page): under a year; No repair, cleaning or re-plating service; Sells rings; no resizing, only size exchanges within 30 days; Typical exclusions: wear, accidents, misuse |
| Product transparency | 4 / 8 Sells no diamonds (doesn't apply); Base metal and plating named; thickness not; Aventurine sold as 'jade'; some pearls not described; No diamonds; opal and other stones in plated settings (doesn't apply); Publishes Fair Trade terms with its artisan suppliers |
| Payment safety | 7 / 7 Cards and PayPal; Most products cost under $100 (doesn't apply); Shopify |
| Reputation | 3 / 15 No Trustpilot profile found; Online-only, no Trustpilot rating to use; No BBB profile found; No recurring complaint pattern found; criticism is of its selling model and prices |
Not scored because they don't apply to Noonday: diamond grading, appraisal, installments. The other 90 points are scaled to 100 (45 of 90). We are still looking for Noonday Collection on Trustpilot and the BBB and reading customer reviews; the score will be updated when that's done.
The same rules apply to every store. How the Trust Score works
Who is behind Noonday Collection
Noonday’s story page says Jessica Honegger started it in 2010, selling handmade goods by Jalia Matovu, an artisan she had met in Uganda, in the US to raise money for her son’s adoption7; B Lab’s profile adds that she began with a home ‘Trunk Show’ and soon partnered with Travis Wilson2. The noondaycollection.com domain dates from September 201014. The site names the business only as ‘Noonday Collection’, at 1825 E. 38 1/2 Street in Austin, Texas8,17, and its orders ship from the Austin office11. B Lab’s B Corp directory lists the company as Noonday Holdings LLC of Texas, certified since November 2016 with an overall impact score of 99.8, where 80 qualifies2; the site itself says it’s proud to be a B Corp12.
The pieces are made by artisan businesses abroad, and Noonday says it has paid artisans over $30 million7. It sets prices with them to Fair Trade standards, pays half the cost months in advance and the rest when the goods arrive7. Nordstrom also carries the brand19.
Noonday started with a home trunk show2; a 2015 magazine profile describes Ambassadors showcasing its accessories at home ‘instead of cookware’20, and its returns page still covers orders paid to an Ambassador by check9. Posts in Facebook groups about Noonday describe it as a member of the Direct Selling Association21, and commenters on Reddit’s r/antiMLM treat it as one — ‘less bad than some other MLMs’22. What its site offers visitors today is a referral program — 15% off for a friend’s first order and for you, with ‘no selling, hosting, or inventory required’23. For a shopper, the store terms below are the same either way.
All details we checked
| Founder | Jessica Honegger, who started it in 2010 by selling a Ugandan artisan's goods to fund an adoption7 |
|---|---|
| Co-founder (B Lab profile) | Travis Wilson2 |
| How it began selling | Through a home 'Trunk Show'2 |
| Domain registered | September 2, 201014 |
| Name on the site | 'Noonday Collection' (no Inc. or LLC given)17 |
| Address | 1825 E. 38 1/2 Street, Austin, TX 787228 |
| Ships from | Its Austin office11 |
| Company in the B Corp directory (B Lab) | Noonday Holdings LLC, headquartered in Texas2 |
| B Corp certification | Certified since November 2016; overall B Impact score 99.8 (80 qualifies)2 |
| B Corp on its own site | 'Noonday is proud to be a B Corp'12 |
| Who makes the pieces | Artisan businesses abroad; it says it has paid artisans over $30 million7 |
| How it pays artisan suppliers | Prices agreed to Fair Trade standards; half paid months in advance, the rest on delivery7 |
| Sold by other retailers | Nordstrom carries Noonday Collection19 |
| Ambassadors | Its returns page still mentions orders paid to an Ambassador by check9 |
| Ambassadors (Austin Woman magazine, 2015) | Ambassadors showcase the accessories at home parties 'instead of cookware'20 |
| Direct selling (posts in Facebook groups about Noonday) | Described as a member of the Direct Selling Association21 |
| Referral program today | 'Connector Program': 15% off for a friend's first order and for you; 'no selling, hosting, or inventory required'23 |
How to reach Noonday
Support works by email, [email protected], and through a contact form with options for returns, order status and cancellations, Monday to Friday, 9 am to 5 pm Central time8. The only phone number we found, +1 512-524-1388, is in its Shopify privacy policy17, and there’s no live chat8,9,11,12. To cancel an order for a full refund, contact Noonday within 1 business day9.
All details we checked
| [email protected]8 | |
| Contact form | For returns, orders, cancellations8 |
| Support hours | Monday–Friday, 9 am–5 pm Central8 |
| Phone | +1 512-524-1388 — only in its Shopify privacy policy17 |
| Live chat | None found8,9,11,12 |
Returns & exchanges
Unworn pieces in new condition can be returned within 30 days of the original shipment date for a refund to your original payment, or a Noonday gift card if you prefer; between 30 and 90 days you get a gift card only, and after 90 days returns aren’t accepted unless the piece has a construction defect9. The top of the returns page counts the 30 days from purchase instead9. You start a return through the contact form, and support emails you a return number (RMA) and instructions9. The policy doesn’t say who pays the postage; a free return label is promised only when you’re returning a piece for a new size10. Original shipping charges aren’t refunded9, and we found no restocking fee6,9,10,18.
Gift cards, Final Sale items and coffee can’t be returned9. Exchanges are only for a new size, within 30 days, with tags on and as stock allows — not for another color or shape9. If a sale starts within 7 days after you buy, Noonday adjusts the price as a gift card9. If you paid an Ambassador by check, the refund goes through the Ambassador9.
The product-care page encourages you to wear a piece for a day or two and, if it isn’t comfortable, return it within 90 days ‘at no cost to you’6. The returns policy accepts only unworn pieces in new condition, refunds only within 30 days, and doesn’t promise free return postage9,10. We score the returns policy, the version worse for the buyer; if a piece irritates your skin, ask support which rule applies before you send it back.
All details we checked
| Return window | Refund within 30 days of shipment; Noonday gift card from 30 to 90 days9 |
|---|---|
| Condition | Unworn, in new condition9 |
| After 30 / 90 days | No refunds to your card after 30 days; no returns after 90 except construction defects9 |
| Top of the returns page | Counts '30 days of purchase' for a refund, '90 days' for a gift card9 |
| How to return | Request through the contact form; support emails a return number (RMA) and instructions9 |
| Return postage | Not stated for ordinary returns; a free label is promised only for returns for a new size10 |
| Original shipping | Not refunded9 |
| Restocking fee | None mentioned6,9,10,18 |
| Can't be returned | Gift cards, Final Sale items, coffee9 |
| Exchanges | Only for a new size, within 30 days, tags on, as stock allows; not for another color or shape9 |
| Price adjustment | As a gift card, if a sale starts within 7 days of your purchase9 |
| Orders paid by check | Refunded through your Ambassador9 |
| Returns on the product-care page | Wear a piece for a day or two; if it isn't comfortable, return it within 90 days 'at no cost to you'6 |
| Cancelling an order | Within 1 business day for a full refund9 |
Shipping & delivery
Standard shipping in the US costs $7.95 and takes 3–5 business days; express costs $19.95 and takes 211. The site banner offers free shipping on orders over $10012, although the shipping page itself says you pay a flat rate on every order, however large11. Orders ship in 1–2 business days by FedEx or USPS with tracking, and typically arrive within 10 business days of ordering11. Noonday ships only to the US and APO/FPO addresses11, and your card is charged in full when you order11.
We found no mention of shipping insurance or a signature9,10,11,12. If a piece is lost or damaged in transit, tell Noonday within 30 days of shipment and it will send a replacement or refund your payment9.
All details we checked
| US rates | Standard $7.95 (3–5 business days), Express $19.95 (2 business days)11 |
|---|---|
| Free shipping | On orders over $100 (site banner)12 |
| Shipping page | Says you pay a flat rate on every order, however large — no free-shipping threshold mentioned11 |
| Dispatch and delivery | Ships in 1–2 business days; typically delivered within 10 business days of ordering11 |
| Carriers | FedEx or USPS, with tracking11 |
| Ships to | The US and APO/FPO addresses only11 |
| When your card is charged | In full when you order11 |
| Insurance or signature | Not mentioned9,10,11,12 |
| Lost or damaged in transit | Report within 30 days of shipment: free replacement or refund9 |
Warranty & care
Noonday’s ‘180-Day Product Promise’ replaces a piece with a construction defect at no cost within 180 days of shipment9 — for example a clasp that doesn’t work, jump rings or chains that don’t close, or a piece that differs significantly from its published dimensions9. Damage from normal wear, accidents or misuse isn’t covered, and neither are lost items9. The product-care page gives a shorter limit for the same replacement, 120 days6. We found no repair, re-plating or resizing service6,9,11; instead, the product-care page explains how to clean and store each material, and warns not to use a polishing cloth on plated pieces6.
The returns page promises a free replacement for construction defects within 180 days of shipment9; the product-care page says 120 days6. Either way it’s under a year, so the score is the same. If a clasp or chain fails, report it before 120 days to be safe.
All details we checked
| 180-Day Product Promise (returns page) | Free replacement for a construction defect within 180 days of shipment9 |
|---|---|
| Defects it lists | Broken clasps, jump rings or chains that don't close, wrong dimensions, broken straps or stitching on bags9 |
| Not covered | Normal wear, accidents, misuse; lost items9 |
| Defect replacement on the product-care page | Within 120 days of shipment6 |
| Repairs, re-plating or resizing service | None offered6,9,11 |
| Care advice | Detailed care guide by material (plated, brass, sterling silver, mixed metals)6 |
What Noonday sells & what it costs
Product pages name the base metal and the plating: 14k gold-plated stainless steel, silver-plated bronze or brass, gold-plated brass3,4,5. We found no plating thickness3,4,5,6,16. Noonday says many of its pieces from India and Ethiopia contain mixed metals, including nickel, and that it doesn’t test for nickel6; it does have new metal pieces tested for lead and cadmium each season, and says a few of its recycled-metal products don’t meet California’s lower lead limits under Proposition 656.
On the product pages we checked, most materials are labeled plainly — glass beads, tagua seed cut to look like faceted gemstones, mother-of-pearl, freshwater pearls, opal5,24,25,26,27 — though one pair of earrings lists just ‘Pearls’25. A ring sold as the ‘Sienna Jade Ring’, with a ‘green oval jade’ in its description, lists ‘Aventurine (Green Jade)’ in its materials15: aventurine is a form of quartzite28, while jade is nephrite or jadeite29. Each product page we checked names the country where the piece was made15. We found no diamonds in its product feed1,5,12,15,27.
Its product feed lists 382 products, 251 of them jewelry, alongside bags, clothing, home goods and coffee1. Jewelry costs $6 to $148, and half of it $60 or less; only about 1 product in 10 costs $100 or more1. Rings come in sizes 5 to 91. Beyond its terms with artisan suppliers7, Noonday says its partner groups keep products free from child labor7, and that no animals are killed for its horn, bone and leather, which are post-consumer materials6.
All details we checked
| Metals named on product pages | Base metal and plating: 14k gold-plated stainless steel, silver-plated bronze or brass, gold-plated brass3 |
|---|---|
| Silver-tone pieces | Silver-plated bronze or brass4 |
| Gold-tone pieces (pearl necklace) | Gold-plated brass5 |
| Plating thickness | Not stated3,4,5,6,16 |
| 'Mixed metals' | Some pieces contain nickel; nickel isn't tested for6 |
| Lead and cadmium | Tested each season by an outside lab; a few recycled-metal products don't meet California's 2020 Prop 65 lead limits6 |
| Glass beads | Labeled 'Glass Beads'24 |
| Glass and seeds | Glass beads and tagua seed named as such; tagua cut to look like faceted gemstones25 |
| Mother-of-pearl | Labeled as such26 |
| Pearls | Named as 'Fresh Water Pearls' or 'Mother of Pearl' on some pages, just 'Pearls' on another5 |
| Pearls without a type | 'Wood, Tagua Seed, Pearls, Surgical Steel Posts'25 |
| Other stones | Opal, labeled 'Opal Stone'27 |
| A ring sold as 'Sienna Jade' | Its materials list says aventurine, 'Green Jade' in brackets; the description calls the stones jade15 |
| Aventurine (Wikipedia) | A form of quartzite, a green quartz variety28 |
| Jade (Wikipedia) | Nephrite or jadeite29 |
| Where each piece is made | Named on product pages (Peru, Guatemala, India, Ecuador, 'East Asia')15 |
| Diamonds | None in its product feed (all 382 products) or the pages we read1,5,12,15,27 |
| What it sells | 382 products: 251 jewelry pieces, plus bags, clothing, home goods and coffee1 |
| Jewelry prices (product feed) | $6 to $148; half cost $60 or less; about 1 in 10 products is $100 or more1 |
| Ring sizes | 5 to 91 |
| Child labor | Works with fair trade artisan groups to keep products 'free from child labor'7 |
| Horn, bone and leather | Says they are post-consumer materials: no animals killed for them6 |
Payment
The store is hosted on Shopify18. The payment icons on its site show Visa, Mastercard, American Express, Discover, PayPal, Venmo, Shop Pay, Apple Pay and Google Pay12. We don’t score installment plans here, because most of its products cost under $1001.
All details we checked
| Payment methods (icons on the site) | Visa, Mastercard, Amex, Discover, PayPal, Venmo, Shop Pay, Apple Pay, Google Pay12 |
|---|---|
| Checkout platform | Shopify18 |
What customers say
We found no Trustpilot profile for noondaycollection.com in Google results13 and no BBB profile; we’re still checking both by hand. Much of what Google shows for Noonday is Facebook pages and groups, several of them run by its Ambassadors; we don’t count those as reviews.
On Reddit’s r/antiMLM, one commenter criticizes Noonday’s sales tactics and calls the jewelry ‘overpriced’, while adding that it’s ‘NOT a piece of crap jewelry’30; another finds it ‘less bad than some other MLMs’ and the pieces ‘cute but, as always, pricey’22. A 2016 fashion blog post calls it ‘cool girl jewelry for a really awesome cause’31. We found no recurring complaints about delivery, refunds or defects in what we read.
All details we checked
| Trustpilot | No profile for noondaycollection.com in Google results13 |
|---|---|
| Reddit, r/antiMLM | Calls the selling model an MLM and criticizes the sales tactics; 'overpriced jewelry', though 'NOT a piece of crap jewelry'30 |
| Reddit, r/antiMLM (another thread) | 'Less bad than some other MLMs'; 'cute but, as always, pricey'22 |
| Fashion blog (2016) | Wearable for work; 'cool girl jewelry for a really awesome cause'31 |
Official social profiles
Linked from Noonday’s own website, so these are the brand’s real accounts.
Alternatives to Noonday
- UNOde50 — Handmade plated statement jewelry too, but with free return shipping within 30 days of delivery
- TOUS — Silver and vermeil jewelry with a 2-year warranty on manufacturing defects
- Mignon Faget — Sterling silver and 14k gold designs from New Orleans, with a free return label
Noonday FAQ
Is Noonday Collection legit?
Yes, it’s a real company: Noonday has sold since 20107,14, has an Austin, Texas address8 and is listed in B Lab’s directory as a certified B Corp, Noonday Holdings LLC2. Its terms are a mixed picture: a 30-day refund window9, but a defect promise of only 180 days9, and its product-care page contradicts its returns policy6. We found no Trustpilot profile to check13.
Is Noonday an MLM?
Noonday started with a home trunk show2 and has been sold by Ambassadors at home parties9,20; posts in Facebook groups about it describe it as a member of the Direct Selling Association21, and commenters on Reddit’s r/antiMLM treat it as an MLM22. Its site today offers a referral program that requires ‘no selling, hosting, or inventory’23, and anyone can order directly on noondaycollection.com under the terms in this review.
What is Noonday Collection?
A fashion brand from Austin, Texas that sells jewelry, bags, clothing and home goods made by artisan businesses abroad1,7,8, under fair-trade terms it publishes7. It’s a certified B Corp2.
Who owns Noonday Collection, and where is it based?
Jessica Honegger founded it in 20107, with Travis Wilson as a partner, according to B Lab2. The company is based at 1825 E. 38 1/2 Street in Austin, Texas8; B Lab lists it as Noonday Holdings LLC2.
Is Noonday jewelry real gold or silver?
Mostly not: the pieces we checked are 14k gold-plated stainless steel, silver-plated bronze or brass, or gold-plated brass3,4,5, and Noonday doesn’t state the plating thickness3,4,5,6,16. Some of its ‘mixed metal’ pieces contain nickel6.
Does Noonday have an affiliate or referral program?
Its Connector Program is a referral scheme: a friend gets 15% off their first order through your link, and you get 15% off your next order once they buy23.
How we score stores
The Trust Score adds up 100 points across six areas: identity & transparency (20), purchase protection (25), warranty & aftercare (15), product transparency (15), payment safety (10), reputation (15). Every point is tied to a fact we can link to, and the rules are the same for every store. Read the full methodology.
90+ Excellent · 75–89 Trustworthy · 60–74 Mostly reliable · below 60 Proceed with caution. Ratings from other platforms are summarized in our own words with a link; we don’t copy reviews.
Update history
- Oct 31, 2026 — First published, before our editor’s review. Every fact checked against noondaycollection.com, B Lab's B Corp directory and the other sources listed below as they read that day.
Researched and written by the Trusted Jewelries team. Every fact is checked against its source by our software. Our editor, Valentina Di Roberto, hasn’t reviewed this Trust Check yet; once that’s done, the editor’s name and the review date will appear here. Stores can’t pay for a review or a score. Found a mistake or a policy that has changed? Tell us and we’ll correct it.
Sources
All pages were read on Oct 31, 2026. Store policies change — check the store’s current terms before you buy.
- Noonday's product feed (products.json on noondaycollection.com, all 382 products)
- B Lab (B Corp directory): Noonday Holdings LLC — Certified B Corporation
- Noonday — product page: Interwoven Necklace | Noonday | Necklaces
- Noonday — product page: Sleek Silver Collar | Noonday | Necklaces
- Noonday — product page: Braided Gradient Pearl Necklace | Noonday | Necklaces
- Noonday — Product Care – Noonday
- Noonday — About Us – Noonday
- Noonday — Contact Us – Noonday
- Noonday — Returns – Noonday
- Noonday — Refund policy – Noonday
- Noonday — Shipping & Delivery – Noonday
- Noonday — home page
- trustpilot.com: All Day Chains Reviews — Google result snippet, Oct 31, 2026
- Domain registration record (RDAP)
- Noonday — product page: Sienna Jade Ring | Noonday – Noonday
- Noonday — product page: Puffy Scalloped Heart Earrings | Noonday | Earrings
- Noonday — Privacy policy – Noonday
- Noonday — Terms of service – Noonday
- nordstrom.com: Shop Noonday Collection Online — Google result snippet, Oct 31, 2026
- atxwoman.com: The Story Behind Jessica Honegger's Noonday Collection — Google result snippet, Oct 31, 2026
- facebook.com: What is Noonday Collection and its mission? — Google result snippet, Oct 31, 2026
- reddit.com: Opinions on Noonday Collections? : r/antiMLM — Google result snippet, Oct 31, 2026
- Noonday — About: The Noonday Connector Program
- Noonday — product page: Botanica Necklace Turquoise | Noonday | Necklaces
- Noonday — product page: Salinas Earrings | Noonday | Earrings
- Noonday — product page: Stella Pearl Lariat | Noonday – Noonday
- Noonday — product page: Grand Opal Ring | Noonday – Noonday
- Wikipedia: Aventurine
- Wikipedia: Jade
- reddit.com: I'd never heard of Noonday before, but as soon as I saw “ … — Google result snippet, Oct 31, 2026
- bindhiandbrutus.wordpress.com: Noonday Collection – bindhi & brutus — Google result snippet, Oct 31, 2026