ItsHot.com

The jewelry selection at this store is outstanding, offering the best prices I’ve seen for the quality provided. The sales team is incredibly supportive, always ready to offer advice and insights on various diamonds and precious metals. I highly recommend visiting the ItsHot NYC store if you have the chance. I bought a stunning pair of earrings and a bracelet that were well within my budget. I’m very satisfied with my purchases and am eagerly anticipating their new summer collection of body jewelry.

I had a pleasant experience collaborating with a lady from ItsHot.com’s custom jewelry department to design our diamond anniversary ring. Additionally, I took the opportunity to buy diamond earrings while the rings were being made. Both items turned out flawlessly. I am grateful for the excellent service and the beautiful jewelry we received.

After an extensive search, I finally found the perfect diamond ring for my wife for Mother’s Day. I ultimately chose the rose gold ring from this company and was pleasantly surprised by its excellent craftsmanship and how well it complemented my wife’s beauty. Now, I’m already contemplating getting a diamond watch from the same company as they have a fantastic collection on their website.

I purchased diamond stud earrings from ItsHot.com a few years back. Unfortunately, I misplaced the back of one earring last year, which led me to stop wearing them. On a whim, I recently reached out to ItsHot.com to see if they could possibly provide a replacement for the missing piece. To my delight, their customer service was outstanding and very polite. They managed to replace the exact piece I lost and even offered a complimentary cleaning of my earrings, all within a single day! I strongly recommend ItsHot.com for any jewelry purchases.

After purchasing a Luxurman diamond watch from ItsHot, I became a loyal customer due to their exceptional design and quality. Even after 2 years of use, my first watch shows no signs of malfunction whatsoever. The ability to easily change the color bands allows for versatility in pairing with different outfits. Needless to say, I plan on ordering more in the future.

I bought a watch and a ring from this store and was extremely satisfied with both the price and quality. As someone who is quite selective, I appreciated the supportive staff who ensured I was pleased with my purchase. The store had a unique boutique feel, and with their excellent product range, I’m certainly planning to shop there again.

Initially, I approached ItsHot.com with some skepticism, largely due to encountering reviews online that alleged the company sold counterfeit jewelry. Recognizing that competitors might post misleading reviews, I conducted my own research by exploring the company’s website and reviewing their FAQ section. I noted that even celebrities have patronized ItsHot.com, which encouraged me to make a purchase. I bought a diamond watch and a Franco chain, both of which are exceptionally crafted and visually stunning. I am thoroughly pleased with my purchases.

I’m absolutely thrilled with the custom pendant I ordered! The process was straightforward; I simply emailed them my sketch along with some details about the size and my vision for the piece. They responded quickly, offering several metal options that fit my budget. The finished product was stunning—I received the exact pendant I had envisioned. I highly recommend their products and services!

Update as of 12/14/2018: Despite multiple attempts to reach out via email without any response, I tried contacting them through Instagram. Unfortunately, not only did I not receive a reply, but I was also blocked. It appears they still possess both my ring and my money. What kind of business operates by deceiving its customers? I have retained all relevant emails and proof, and it seems necessary now to take further action against this unscrupulous company. I strongly advise against purchasing from them; they are clearly not trustworthy.

I recently had to update my accessory collection for an important event and chose to purchase a new men’s diamond watch from ItsHot. The watch arrived the very next day, perfectly in time for the event. It exceeded my expectations in both quality and appearance, offering incredible value for the price. I even received compliments from three people inquiring where they could buy a similar watch! Thanks to this experience, I’ll be turning to ItsHot for all my future jewelry purchases.

My wife is quite selective when it comes to jewelry, but thankfully, Jennifer from ItsHot helped me find the perfect black diamond earrings for her birthday. She was thrilled with the quality of the earrings and really appreciates them, making me feel proud.

Wow, it’s incredible how far we’ve come! Just a decade ago, I never would have imagined being able to purchase jewelry online. It always seemed like a strictly offline experience, where you had to physically examine each item, even if you didn’t know what a particular shiny piece should look like. But now, thanks to ItsHot, you can simply visit their website and order any jewelry you desire. They even offer the option to customize a pendant for an extra special gift. I definitely recommend them!

I was hoping to surprise my boyfriend with a luxurious gift like diamond jewelry, but I wasn’t very familiar with men’s jewelry options. Thankfully, Oksana guided me through the process, asking detailed questions about my boyfriend’s preferences and style. Her thoughtful approach led us to choose diamond cufflinks. It turned out to be a perfect choice; my boyfriend absolutely adores them and constantly raves about his gift. Thanks so much!

In May 2019, I called ItsHot.com and spoke with Artur ** about ordering a custom dog chain with a black diamond letter “K”. Unfortunately, my credit card declined the transaction initially, but I reassured the bank that it was legitimate and contacted the company to retry the payment. However, I never received any response from the company. After more than 10 days, my credit card was eventually charged, so I contacted Artur again, only to find out that he was unaware of the lack of communication. I had believed that the order had not been processed, so I asked if I could make changes or cancel it, but was denied.

I recently purchased a 5mm white gold chain and a diamond cross pendant from ItsHot.com, and I’m thoroughly impressed by their exceptional quality. The items are noticeably heavy, indicating solid craftsmanship. The clarity of the diamonds is particularly striking — they truly sparkle in the sunlight and have garnered plenty of attention and compliments. If you value quality, honesty, and professionalism, ItsHot.com definitely won’t disappoint. I consider my purchase a worthwhile investment and highly recommend their store.

ItsHot undoubtedly has the most extensive collection of diamond watches. I became completely convinced of this when I was searching for a gift for my husband on our anniversary. Since he is a big fan of watches, I wanted to surprise him with a truly exquisite gift that he could proudly wear. Oksana assisted me in making this purchase and my husband absolutely adored the watch! In fact, I have already picked out a pair of earrings for myself because their selection and prices are absolutely fantastic.

Absolutely thrilled with the purchase! I recently bought a diamond bracelet for my husband and was amazed at the exceptional quality, especially given the affordable price. I’m extremely pleased and will certainly return for more. In fact, I’m already eyeing some gold chains – an 8mm Cuban link chain for my husband and a delicate rope chain for myself.

Oksana truly exceeded expectations in assisting me with the selection of anniversary rings. I wanted to surprise my husband and was unsure about the size and overwhelmed by the options available. Oksana cleverly determined the right size from another ring my husband often wears. When we received the rings, they were stunning, and we both adored them. We are now happily wearing our new rings!

Jennifer provided extremely unsatisfactory customer service. I bought a bracelet and it was not shipped as I was told. I called to inquire about the tracking number but was put on hold. I was then informed that they couldn’t assist me and requested to be transferred to a manager. I was transferred to Jimmy, who was equally unhelpful. The customer service representative’s attitude suggested that they were doing me a favor, despite not fulfilling their promises or offering any apologies.

I bought a dog tag pendant with customized features, including three diamond stones in the center. However, I wasn’t informed beforehand that the diamonds would be set in the pendant using only glue. Despite this, I accepted the pendant when it arrived after a long wait for customization. Unfortunately, the glue has now dissolved, causing the diamonds to fall out of the pendant. Needless to say, I am extremely disappointed in the poor quality of the item. Something of this value should be able to last a lifetime!

Wow, I’m absolutely smitten with their diamond rings collection, particularly the ones with black diamonds. Each piece is so beautiful, I felt like buying them all! I was so captivated that I lost track of time and spent over an hour browsing. Eventually, my husband had to come get me. We ended up purchasing three rings—two for me and one for him. I definitely plan on returning!

I highly recommend ItsHot as an online store. Ordering from there is much more convenient and less uncomfortable than going to a physical jewelry store. Thanks to Oksana, I was able to place my order quickly and easily without having to leave my house. The best part is, I got the REAL DIAMOND necklace that I always dreamed of at a price I never thought was possible! I absolutely love my necklace and I always receive compliments whenever I wear it. I will definitely be returning to buy more jewelry in the future.

I didn’t experience any problems and it’s really nice.

It’s unfortunate that sometimes a negative review is necessary to prompt action. I’d like to express my gratitude to Margo A. for her assistance!

They offer a fantastic array of exquisitely designed and crafted rings. The 18k Gold coupled with stunning diamonds makes it an ideal choice, especially given the attractive price. The staff is incredibly friendly and helpful, guiding you to find that perfect ring. I’m thoroughly delighted with my purchase and would definitely recommend checking them out if you’re in search of high-end jewelry.

This place is truly wonderful! The staff was incredibly helpful and friendly, never pushing us to overspend or upgrade. They helped us discover exactly what we were seeking within our budget. We’ll surely return for more purchases, repairs, and cleanings. Thank you for the excellent service!

I was on the hunt for a place to order a custom pendant, and a friend suggested this place. What a remarkable experience! I got precisely what I envisionedÑan exquisite infinity sign pendant engraved with our names, all at a very reasonable price. I wholeheartedly recommend it to anyone seeking diamond jewelry or custom-made items.

This is our go-to place for all our jewelry needs, ranging from rings, earrings, bracelets, to watches. The service is consistently fantasticÑfriendly, accommodating, and they always manage to provide exactly what we’re searching for. Whether it’s in stock or requires custom crafting, they ensure we get precisely what we want. We wholeheartedly recommend these jewelers to anyone in search of high-end jewelry pieces.

Honestly, I hadn’t intended to shop, just browse. However, I unexpectedly ended up splurging 6k on a diamond Rolex watch (Oyster Perpetual Red Dial 18K Gold). The sales representative was remarkably knowledgeable and passionate about watches, and our conversation convinced me to invest in my first high-end quality timepiece ever! The attractive price certainly played a role. Although it’s a pre-owned watch (can’t afford a new one with diamonds yet), it looks fabulous. I’ve visited various jewelry stores and watch dealerships, but none were as friendly as this one!

Shopping here was a fantastic experience! I stumbled upon black diamond earrings that captured my heart, and I couldn’t resist purchasing them right away. Due to COVID, it took a bit longer to receive them, but they were absolutely worth the wait and every penny spent. I adore these earrings and will soon return for a matching black diamond ring.

What a disappointment! After waiting a whole month for a custom order, it was done incorrectly despite my repeated confirmations with them. I specifically asked if it was for my 9mm chain and received a response indicating they’d set up the order accordingly. However, the job was not completed as requested. It’s frustrating how eager they were to make the sale but failed to deliver. I’ll be taking my money and my business elsewhere. Dealing with people face-to-face seems to be the only way to ensure the job gets done properly.

WARNING: While it might not be this specific company perpetrating fraud, there are fraudsters using credit card information to drain accounts. The response from the company reflects an attitude that can attract fraudulent buyers. As a merchant, more measures should be taken to ensure the security of all buyers and their online purchase data. Here’s the transaction number for your reference: #O71723.

The service at ItsHot is truly top-notch, and the staff, particularly Oksana from sales, was incredible in assisting me. I was uncertain about what to purchase for my husband’s birthday, but with her guidance, I ended up buying a diamond watch, which my husband absolutely loves. He mentioned it’s a high-quality timepiece. I highly recommend them based on my experience.

I placed an order for a Gucci watch worth over $4000. Upon its arrival, I noticed it only had one non-functioning hand. The shop I visited confirmed it was a counterfeit item. Following an investigation by my card company, I was instructed to pay for the watch because I had placed the order, despite not knowingly purchasing a fake. Frustratingly, this experience led me to question the product’s authenticity.

I’ve had them create several custom rings for my wife, and each one is an outstanding example of exquisite jewelry done right. Her rings are so stunning that both strangers and friends often request to take pictures because they want something similar. I highly recommend their expertise for your next purchaseÑthey truly excel in crafting remarkable pieces.

The product we received is of excellent quality. However, when I sought customer service assistance regarding the product fit, the experience was disappointing. I wouldn’t recommend purchasing from this store if you anticipate needing support after your purchase.

Things have been going well. I recently faced fraud from Bayam Jewelry, but ItsHot has been responsive to all my messages and easy to communicate with. I’ll provide an update as things progress further.

In search of a new diamond cross, I connected with Joan at ItsHot NYC. Right from the start, I was impressed by the assistance I received while purchasing my desired diamond cross. Joan was incredibly knowledgeable and went above and beyond to assist me. A huge thank you to the team for fulfilling my needs and desires. You’ve gained a customer for life! Now, I’m already exploring options for my mom’s new diamond tennis bracelet. Thanks once more, Joan!

My experience purchasing with Mark was truly enjoyable. Even after several months had passed since my initial inquiry, he remembered me, showcasing a genuine commitment to his clients. I found exactly what I was seekingÑa rare 18k gold Audemars Piguet Royal Oak watch adorned with custom-set diamonds. The experience at ItsHot exceeded my expectations, and I couldn’t have asked for better service. I’m certain I’ll return here for any future purchases. A heartfelt thank you to the team for their exceptional workÑkeep it up!

The watches are really impressive. I ordered one for my son-in-law, and he mentioned that it sits comfortably on his wrist, feels durable, and complements his outfits perfectly!

I’m thrilled to have finally acquired those diamond earrings! After spotting a fantastic price at ItsHot, I decided to seize the opportunity. They were notably more affordable compared to other places but seem to boast high quality. A special thanks to Jennifer for guiding me through the ordering process! I definitely recommend them.

I’ve been a loyal customer for more than a year, and without fail, they always have the perfect jewelry pieces for any occasion. If they don’t have exactly what I’m seeking in stock, they’ll effortlessly craft it through customization. I’ve never been let down. Their first-class diamond quality and reasonable pricing make them stand out. Recently, I ordered a custom hip-hop chain for my brother’s birthday, and it turned out fantastic. His joy upon seeing it was nearly tear-inducingÑit was a moment of pure delight.

Recently purchased a watch for my dad, and I can’t praise Arthur’s service enough. He was incredibly helpful, accommodating, and easy to work with. The selection and customer service exceeded my expectations. I highly recommend this place for its exceptional service, top-notch product quality, and reasonable prices.

The jewelry’s quality is good, but the craftsmanship was only fair. I had to send my ring back due to imperfections in the setting. Emailing customer service didn’t yield a response, so I had to call after a week to get the ring sent to a jeweler for repair. Another call was needed for the return shipping. Despite the hassle, in the end, the repaired ring left me satisfied.

Oksana was fantastic in presenting us with wonderful chain options that perfectly suited our budget. Her expertise in explaining the intricate details of diamond chains was exceptional. Despite having done prior research and visiting other retailers, we discovered new designs and gained insights we hadn’t encountered elsewhere. Our experience was truly delightful. Thank you so much for the exceptional serviceÑkeep up the fantastic work!

Exquisite craftsmanship paired with exceptional customer service and support. For our anniversary, my husband gifted me a sapphire pendant necklace. Al dedicated well over an hour to assist us as I tried various necklaces and stone arrangements. Throughout the process, he was kind, composed, amiable, and remarkably helpful. I am incredibly grateful for his assistance and genuine respect. The necklace is stunning, and I receive compliments every time I wear it.

I bought a Rolex watch from them around a month ago. However, after showing it to two Rolex specialists, both confirmed it was not authentic. The band, crown, and backplate were flagged as non-authentic. I didn’t have the specialists check the movement, but the weight difference from my previous model raised suspicions. While the description didn’t mention any customization, they later claimed it was customized with diamonds. Even the supposedly original Rolex box turned out to be a replica.

I returned the watch, and upon their receipt, they refunded me promptly. However, I had to bear a $100 shipping cost for insurance. It was a hassle that didn’t merit the trouble. Interestingly, after I alerted them, they updated the watch description on their websiteÑseems like a reactive measure post my legal concerns.

I believed I would receive free shipping, which is why I signed up and selected the free shipping option.

This company advertises a “Best Price Guarantee,” but unfortunately, they don’t seem to honor it. I came across a used BREITLING AEROMARINE CHRONO SUPEROCEAN MENS WATCH on their website for $4,130 and provided a link showing the same watch for $2,728, asking if they’d match the lower price. They claimed it was out of stock, even though it’s still listed on their site, and stated they only sell watches with diamonds, which wasn’t true for this particular item. Be cautious when considering purchases from this companyÑseems like a classic case of switch and bait tactics!

Hi there! I recently bought a Luxurman diamond watch and was impressed by the exceptional quality of the timepiece. Luxurman watches truly sparkle!

The staff’s knowledge is truly impressive. I had the pleasure of being assisted by a gentleman named Max. Upon my arrival, I was torn between choosing black diamond earrings or classic white diamond studs. Max patiently explained the differences in value between black and white diamonds, showcasing intriguing options. Eventually, I settled on black diamond stud earrings featuring large black diamonds at the center surrounded by a halo of white diamonds. The earrings are absolutely stunning. Thank you, Max, for this beautiful pair and a delightful conversation!

I purchased a diamond watch from this establishment as a gift for my father, and he absolutely adores it! Mark, the salesperson, showcased extensive knowledge about the products and guided me in selecting the perfect one. I wasn’t looking for an overly flashy watch, but I did want something distinctive. Following Mark’s suggestion, I opted for a diamond bezel watch without extra diamonds on the case and bandÑhe mentioned additional diamonds could be added later if desired. My dad was thrilled with the watch, and now, I’m tempted to get one for myself! I’ll definitely return; they offer a superb selection of quality watches and jewelry.

The service here is truly exceptional. Every member of the team was incredibly kind and ensured that every detail was meticulously addressed. We received consistent updates throughout the entire processÑfrom the initial rough sketch to the computer-generated 3D model, then viewing the wax model, casting, and finally, the finished piece. The custom pendant that my parents and I designed for my little sister turned out absolutely perfect! We wholeheartedly recommend ItsHot for an ultimate, unparalleled experience!