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34 Reviews for Capucinne Reviews

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Ludwig296797

1 Reviews

Capucinne Jewelry Reviews

5.0/ 5

We had a wonderful experience purchasing our engagement ring from this site, so we decided to also buy my wedding ring here. The support and quality are exceptional, and the customer service is always quick and pleasant. We are completely satisfied with our purchase and even our local goldsmith confirmed the authenticity and quality. Thank you for your assistance and for providing such a high-quality product.

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PeterFogel697393

1 Reviews

Capucinne Reviews

5.0/ 5

Despite being 8 hours behind the company’s location, I’ve experienced customer service that surpasses even local businesses in my own city. The products are exceptional and of great quality.

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MirceaN162927

1 Reviews

Is Capucinne Legit

5.0/ 5

I appreciate the great approach and professional vibe. The friendly atmosphere and the excellent ring and gift are much appreciated.

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LynneaW763188

1 Reviews

Capucinne Jewelry Reviews

5.0/ 5

My spouse and I have made multiple purchases from Capucinne, totaling 5 rings, and we have consistently enjoyed exceptional service! The products are splendid, and the customer service is prompt and accommodating.

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JessicaSimmons131346

1 Reviews

Capucinne Reviews

5.0/ 5

I had numerous conversations with Vida and Alex because I tend to worry a lot, and I reached out to them frequently to ensure that both the creation and delivery of the product were flawless. They assisted me in designing a custom engagement ring and later, they helped me navigate the DHL shipping process. The whole experience was seamless, and I plan to choose their services over others for all my future needs. I give them a perfect score of 10/10 and highly recommend them!

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UmbertoB398970

1 Reviews

Is Capucinne Legit

5.0/ 5

I purchased an engagement ring and am thoroughly impressed with it! The ring is stunning and of excellent quality. The delivery was quick and arrived as expected. The purchasing process was smooth, marked by constant and helpful communication from the seller. I would definitely recommend this product!

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DustinHavard81986

1 Reviews

Is Capucinne Legit

5.0/ 5

The ring was expected to arrive in 2 months, but it actually arrived in less than a month! The whole experience was super easy and the ring is absolutely beautiful.

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AW28718

1 Reviews

Capucinne Jewelry Reviews

5.0/ 5

I have ordered this ring for the second time, and I requested a customized stone. I am extremely satisfied with both the craftsmanship and customer service. All my questions were answered promptly, and the ring itself is absolutely stunning! I will definitely be ordering again in the future.

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JenniferBrooks316674

1 Reviews

Capucinne Reviews

5.0/ 5

Outstanding customer service throughout the process. They promptly answered all my questions and provided quick responses.

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XavierPortlandOregon49855

1 Reviews

Is Capucinne Legit

5.0/ 5

My wife and I are extremely pleased with the restoration of our wedding band, including the perfect matching of the original stones. Cappuccino made the shipping process seamless. The workmanship was of high quality. Thank you!

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KevinNickerson182998

1 Reviews

Capucinne Jewelry Reviews

5.0/ 5

The ring is incredibly beautiful, with a delivery that was faster than anticipated. The customer service was also exceptional, especially when I needed to change the ring size after placing the order. I would definitely order from them again, although I truly hope I won’t have to. Overall, a perfect 10/10 experience.

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Juan548256

1 Reviews

Capucinne Reviews

5.0/ 5

From the outset, Capucinne has played a vital role in the entire process of creating the ring. Their customer service team, with their unmatched expertise, offered comprehensive support including thoughtful advice, detailed renderings, various ring choices, and warranty details up to the moment of the proposal. I highly recommend them!

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GraemePaulManison651948

1 Reviews

Capucinne Jewelry Reviews

5.0/ 5

The item was crafted and arrived quickly, well ahead of the anticipated delivery date. The size was perfect, and the craftsmanship was impressive. Being able to select the specific stone added a personalized touch to this unique piece of jewelry.

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AdaC.Koch25

1 Reviews

Beautiful Ring, Shipping Process Needs Improvement

4.0/ 5

The ring met my expectations and is truly beautiful. However, the journey to receive it was a bit challenging. Unfortunately, the carrier chosen by capucinne was subpar and did not adhere to my instructions. While I have no issues with the ring or the ordering process, the shipping experience was less than satisfactory. If the shipping had been smoother, I would have easily given it 5 stars.

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AndreaBMarzano59

1 Reviews

Capucinne Delivers: Exquisite Ring, Excellent Communication, and Endless Compliments

5.0/ 5

My ring arrived a few days ago, almost precisely as they estimated – around 7 weeks from the purchase. Its beauty surpassed my expectations in person. I’m delighted with the look, fit, and quality. Despite the distance (Slovenia to California), the communication and assistance from everyone at Capucinne were outstanding. A solid 5 stars, two thumbs up, and applause all around! I receive numerous compliments on its unique, slightly vintage style, even catching eyes on the street and most recently on a hiking trail.

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AliceRHawkins68

1 Reviews

Exceptional Customization: Beautifully Matching Engagement and Wedding Rings from a Wonderful and Competitive Company

5.0/ 5

I initially ordered a customized engagement ring for my wife from this company, and it turned out wonderfully. However, when it came to finding a matching wedding band, they didn’t have a ready-made option. Nevertheless, they enthusiastically collaborated with me on creating a custom, perfectly matched wedding band that is truly beautiful. My wife is overjoyed with her rings. Working with this company has been a delightful experience, and their pricing is exceptionally competitive.

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AnnCMorales48

1 Reviews

Seamless Customization and Impressive Customer Service

5.0/ 5

Initially, I had reservations about placing an order for a custom piece, as it was a new experience for me. However, the Capucinne team collaborated closely with me, ensuring the creation of exactly what I envisioned! I wholeheartedly recommend this company—impressed with both the product quality and their exceptional customer service.

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AllenRMorton94

1 Reviews

Timely Perfection: Expedited Service and Customization Excellence from Across the Pond

5.0/ 5

Opted for the Expedited Service with a Last-Minute Customization

Despite my late purchase of the ring set, the expedited service ensured its timely arrival. The customized design turned out just as envisioned—absolutely perfect! Impressively, it made its way across the pond to the UK from the US in great time. The staff managing my numerous emails were exceptionally helpful, going above and beyond, and I’m sincerely thankful!

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AdaKShaw9

1 Reviews

Exceptional Design and Service Experience with Capucinne Jewelry

5.0/ 5

Capucinne Excels in Design and Service!

I discovered the perfect custom ring for my wife’s anniversary present, and Capucinne provided excellent assistance in clarifying all the details well in advance. Their professionalism and support for international customers were commendable. My wife adored the ring, and I would gladly consider ordering more jewelry from Capucinne in the future.

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AmosLWalsh44

1 Reviews

Exceptional Product, Early Delivery, and Duties Disclaimer

5.0/ 5

Fantastic product that the fiancée adores. Delivered earlier than expected, and lived up to all promises.

Be aware of additional duties on top of the product price, though this is not the fault of the business!

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AmmieJNovello37

1 Reviews

Ring Love, Communication Concerns: A Mixed Experience with Ordering and Delays

4.0/ 5

While I adore the ring itself, my overall experience, reflected in this average rating, is influenced by the ordering process and communication (or lack thereof). I believe in providing constructive feedback rather than vindictiveness to help others make informed decisions.

Initially, I inquired about modifying the stones in the engagement ring, and they were prompt and responsive, instilling confidence in my order. However, the estimated production time of 8-9 weeks extended to an arrival on April 8th, 2023, from my December 20th, 2022 order date. While I understand production delays, the communication felt lacking, and I found myself consistently seeking updates. Though polite, the overall experience left me less than satisfied.

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AdrienneLBarnes82

1 Reviews

Capucinne’s Consistent Excellence: A Perfect Wedding Ring and Outstanding Service

5.0/ 5

Capucinne continues to impress with another impeccably crafted ring! This time, it’s a wedding ring for my husband, and he absolutely adores it. We couldn’t be happier with both the product and the service.

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AndreaBMcCloud44

1 Reviews

The Worthwhile Splurge on the Dora Oval Alexandrite Ring

5.0/ 5

Purchased the Dora Oval Alexandrite Ring, and while it may be a bit pricier compared to others I considered, choosing Capucinne was worth every penny in the end. The quality of the ring is exceptional, and the customer service was incredibly helpful. Highly recommend 🙂

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AnnieJStephens66

1 Reviews

A Perfect Choice for My Wife’s Oval Ring Preference!

5.0/ 5

My wife has a preference for oval rings, and we’ve been on the lookout for a replacement for her engagement ring. Despite exploring local jewelers and online stores, nothing seemed to resonate with her.

Discovering Capucinne on Instagram, I suggested she take a look. The Halle Morganite ring captured her heart, so I went ahead and made the purchase. She is incredibly excited to receive her new ring!

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AmyAClancy22

1 Reviews

Exceptional Service and Stunning Real-life Elegance

5.0/ 5

Capuccine’s team is highly responsive and communicative, displaying a genuine desire to assist. Their products are stunning; the ring I purchased surpasses its appearance in photos when seen in real life.

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AnnBohn67

1 Reviews

Beautiful Rings, but Trust Issues

3.0/ 5

The rings are undeniably beautiful, but my trust in this company has been shaken. My fiancé gifted me a stunning opal engagement ring on Christmas morning. Despite being cautious and removing the ring during activities like dishes, showers, and bathing the kids, a significant chunk has chipped off from the middle/side of the ring within just two months of wear.

Upon contacting Capucinne about the issue, they asserted that significant outside force caused the damage and insisted on replacing the entire ring, costing over $700. When I sought further clarification, my subsequent questions went unanswered, raising additional concerns.

The inability to replace just the stone in a ring priced over $1000 is disconcerting. The band, allegedly 14 karat white gold with prongs on top and an open back behind the stone, should not necessitate a complete replacement if it is genuine.

The combination of rapid damage and the company’s response leads me to withhold recommending them. The inability to submit an honest review on their website is another red flag. I plan to update my review after consulting with a local jeweler to determine if the stone can be replaced or if there are other issues at play. As it stands, this company is a no-go.

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AlexandraWheeler99

1 Reviews

Capucinne’s Expertise Shines: Crafting the Perfect Stackable Ring with 3D Precision

5.0/ 5

Creating a Stackable Masterpiece for My Wife!

In my quest to find a ring that would complement my wife’s existing collection, Capucinne exceeded expectations. Utilizing details from my previous order, they crafted a 3D model preview—an ingenious solution.

Having the opportunity to preview the ring was fantastic! Upon receiving it, the fit was perfect, and the aesthetic was simply stunning!

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AnnaHReynolds68

1 Reviews

A Stunning Custom Ring for a Unique Proposal in the Sahara

5.0/ 5

Vida and the Capucinne team were absolutely wonderful. My fiancé carefully held onto the custom-designed ring for months, presenting it to me in the Sahara desert during our recent trip to Morocco. The ring is stunning, and we are overjoyed. Capucinne displayed great patience and prompt communication throughout the design process. I highly recommend Capucinne to anyone in search of a custom engagement ring!

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AnnBCuevas37

1 Reviews

Seamless Purchase and Accommodating Service for a Special Set

5.0/ 5

I selected my engagement ring from Capucinne because their designs stand out. Every piece is stunning, and their prices are quite reasonable. Initially, I bought a Rainbow Moonstone Ring but later realized I should have gotten the set, which included a matching wedding band. Although the band wasn’t listed separately on the site, the customer service team was incredibly helpful and set up a special purchase order for me. It was a quick, easy, and highly accommodating experience!

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Adams24

1 Reviews

Capucinne: A Perfect Blend of Professionalism, Excellence, and Outstanding Customer Care

5.0/ 5

Exceptional Professionalism and Perfection with Capucinne!

My experience with the Capucinne team was truly professional, marked by excellence and meticulous attention to detail. The final piece exceeded my expectations, meeting perfection in every aspect. They not only comprehended my needs and specifications but flawlessly executed the entire process.

As a customer, I felt genuinely valued; their customer care is unparalleled. Communication was superb, with consistent updates on the status of my piece. Without a doubt, this has been the best purchasing experience of my life. My bride and I couldn’t be happier!

On a scale of 1 to 10, it’s an 11—wholeheartedly recommend! 😉

Special thanks and gratitude to the entire Capucinne team, with a shout-out to Alex and Vida for their exceptional assistance.

Capucinne Reviews 2024: Is Capucinne Legit? Read more about the authenticity of Capucinne site through the honest customer reviews

Capucinne Reviews: Where Each Piece Tells a Story

Capucinne is more than a jewelry brand; it’s an embodiment of artistry and passion. Every ring, every diamond crafted by Capucinne reflects the soul of its creator, creating a unique bond with the wearer. Despite its youth, the company has rapidly gained international acclaim since its establishment in Slovenia in 2016. Capucinne stands out with a diverse range of bright, unconventional, and attention-grabbing jewelry models, setting new trends and drawing interest from experts worldwide.

The company’s rapid growth, without heavy advertising investments, speaks volumes about its exceptional products. Word of mouth from satisfied customers has propelled Capucinne into the global spotlight. The website’s popularity extends beyond its product range; its user-friendly settings simplify the jewelry selection process, allowing customers to find the perfect piece effortlessly.

Capucinne operates with a clear motto: “To give people joy and help them express themselves through jewelry.” This philosophy guides every employee, ensuring a client-centric focus. The company’s jewelers and stonecutters, sourced globally, boast impeccable skills. Positive customer reviews far outnumber the negative ones, showcasing the brand’s commitment to excellence.

Are Capucinne Diamonds of High Quality?

Capucinne’s diamonds undergo rigorous quality checks and come with detailed certificates. The company prioritizes responsible sourcing, ensuring diamonds are extracted from conflict-free zones. Adhering to the Kimberley Process, Capucinne sources its precious stones primarily from European suppliers, committed to ethical practices. The brand’s ability to enhance the beauty of each stone is a testament to its expertise, and certificates accompany products with diamonds exceeding 0.5 carats.

Capucinne’s Most Popular Models Review

Capucinne’s distinct jewelry models cater to diverse tastes. Among the favorites, the KLARA MOSS AGATE RING, featuring diamonds and a hexagonal or octagonal-cut moss agate, captured international attention. The VERA LAVENDER SAPPHIRE RING, showcasing a natural lavender sapphire, and the architectural GIANNA ONE CARAT diamond ring are also highly acclaimed.

Engagement Rings and Beyond: Capucinne Review

Capucinne is recognized as a trailblazer in engagement ring designs. With over 300 unique models, the company offers originality and customization. Its evolution from classic designs to vibrant experiments with colors, stones, and metals has garnered praise. Positive reviews on social media attest to customer satisfaction, with more than 90 percent recommending the brand to friends.

Payment Options, Warranty, and Returns

Capucinne distinguishes itself by accepting cryptocurrency payments, providing flexibility beyond traditional methods. The company offers installment payment plans, making luxury jewelry accessible. With a one-year warranty, Capucinne guarantees product quality. The return policy, applicable to non-custom orders, allows refunds within two weeks, emphasizing the importance of customer satisfaction.

Customer Service Experience and Feedback

Capucinne’s customer service, accessible via email or interactive chat, remains highly praised. While the website includes a comprehensive list of frequently asked questions, the chat function proves convenient for immediate assistance.

In essence, Capucinne goes beyond being a jewelry brand; it’s an experience that celebrates individuality and craftsmanship, leaving a lasting impression with each meticulously crafted piece.

Read more Capucinne reviews and ratings from real customers or leave your own review

Q Are these Capucinne Reviews reliable?

These Capucinne reviews where submitted by real Capucinne customers, so answering if they are real: "yes, they are."

Q Is Capucinne jewelry legit?

Capucinne jewelry is considered legit due to several factors. They are known for high-quality craftsmanship, using precious materials and providing detailed attention in their handcrafted pieces. The brand has garnered numerous positive reviews for their unique designs and excellent customer service. Additionally, Capucinne's transparency about their sourcing and production processes further establishes their credibility and ethical business practices.

Q Are Capucinne diamonds of high quality?

Capucinne diamonds are highly regarded due to stringent quality control and sourcing from reputable suppliers. They often feature certifications from recognized entities like the GIA, confirming their quality and authenticity. The craftsmanship in setting these diamonds enhances their appearance and durability. These factors collectively ensure the high quality of Capucinne diamonds, making them a popular choice for fine jewelry.

Q Who is Capucinne jewelry for?

Capucinne jewelry is particularly appealing to those looking for unique, customizable, and finely crafted pieces. It caters to individuals who appreciate artisanal craftsmanship and are interested in ethical sourcing and production practices. The brand's offerings are ideal for those seeking special occasion jewelry such as engagement rings, wedding bands, and anniversary gifts, as well as everyday luxury pieces. Capucinne's style tends to attract customers who desire a modern twist on classic designs, with a focus on personalization and attention to detail.

Q Who owns Capucinne jewelry?

Capucinne Jewelry is owned and was founded by Tina Koder. She established the brand to focus on custom-made, unique jewelry pieces, emphasizing craftsmanship and personalized designs. Under her leadership, Capucinne has gained recognition for its commitment to quality and ethical sourcing.

Q How to contact Capucinne customer support at phone number?

Use this phone number +386 51 882 737 to contact Capucinne customer support.

Q What is Capucinne jewelry’s shipping policy?

Capucinne offers free express worldwide shipping for all orders, with all items fully insured. Delivery times vary: 1-3 business days within the EU, and 2-10 business days for non-EU countries; more remote locations may take longer. Production times for made-to-order pieces are 6-8 weeks, not including shipping. Ready-to-ship items can be viewed at Capucinne's website.

Gold filled or sterling silver items are processed in 5-10 days and shipped with priority mail. Orders under $120 are sent by international priority airmail without tracking or insurance, but upgrades are available for tracked shipping at an additional cost of $9 for orders under $120. Orders over $120 automatically include tracking, and customers receive tracking details via notification.

Delivery times are approximate and packages may face delays, especially during busy periods or due to customs inspections. Buyers are responsible for all customs fees, taxes, or other receiving fees, which vary by country. Within the EU, there are no customs taxes; in the US, taxes can range from 2% to 5%, but this may vary.

When placing an order, ensure your address is correct and provide a phone number for delivery, which requires a signature. If you need to change the shipping address post-shipment, a $20 fee applies due to carrier charges. All packages are insured and require a signature upon delivery.

Q Is Capucinne jewelry worth it?

Capucinne jewelry is often considered worth the investment due to its focus on customization, allowing customers to design unique, personal pieces. The brand is noted for its high-quality materials and meticulous craftsmanship, enhancing the durability and appeal of each item. Capucinne is committed to ethical sourcing and production, appealing to ethically conscious consumers. Many customers report high satisfaction with their purchases, particularly praising the beauty and quality of the jewelry. If these factors align with your preferences, Capucinne could be a worthwhile choice for distinctive and responsibly made jewelry.

Q Does Capucinne jewelry ship internationally?

Yes, Capucinne jewelry does ship internationally. They offer free express shipping worldwide for all their orders, and each item is fully insured. When ordering, customers should be aware of the shipping times, which can vary depending on the destination, and also consider potential customs fees and taxes based on their local regulations.

Q How can I join the Capucinne affiliate program?

You can join Capucinne affiliate program by following this link https://capucinne.com/pages/capucinne-fine-jewelry-affiliate-program

Q Does Сapucinne accept Paypal Pay Later?

To get the most accurate and current information, it’s best to check directly on Capucinne’s official website or contact their customer service. They usually list available payment methods at checkout or in their FAQs section. PayPal Pay Later, if offered, would allow you to make purchases and pay for them at a later date, often interest-free for a promotional period.

Q Does Capucinne accept bread financing?

Right now Capucinne does not accept bread financing.

Q Does Capucinne Accept Vabill Financing?

As of right now Capucinne does not accept a ViaBill Financing as a payment method.

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