MarisaLoccarini889346
1 Reviews
Is Capucinne Legit
The service was excellent throughout the entire process, and the custom ring they created was stunning! I would definitely buy from them again.
1 Reviews
The service was excellent throughout the entire process, and the custom ring they created was stunning! I would definitely buy from them again.
1 Reviews
The ring met my expectations and is absolutely stunning, but unfortunately the shipping experience was quite unpleasant due to the carrier used by capucinne. They completely disregarded my instructions. Overall, I have no issues with the order or the ring itself, just with the shipping process. If it had been smoother, I would have given a full 5-star rating.
1 Reviews
Excellent communication, prompt delivery, and stunning products!
1 Reviews
I desired a ring that could be stacked with my wife’s other rings. I wasn’t sure if it would actually work, but they utilized the details from my previous order to generate a 3D model preview. It was delightful to have a glimpse of it beforehand! And when we received it, it fit flawlessly and appeared stunning!
1 Reviews
The customer service at Capucinne is incredible! From creating the custom ring set to receiving it, the team was always helpful and responsive. The quality and craftsmanship of the jewelry is outstanding. Thank you for everything!
1 Reviews
Capucinne has once again created a beautifully crafted wedding ring for my husband, and he absolutely loves it. We are thrilled with both the product and the service.
1 Reviews
I had a truly professional experience with the Capucinne team. They worked with excellence and paid meticulous attention to detail. My piece turned out perfect, exceeding my expectations. They fully understood my needs and specifications, and nothing went wrong throughout the entire process. I felt like a valued customer and their customer care is unparalleled. Communication was excellent, and they kept me updated on the status of my piece. Without a doubt, this has been the best purchasing experience of my life. My bride and I couldn’t be happier! I would give them 11 out of 10 and highly recommend them. I want to personally thank the Capucinne team, especially Alex and Vida, for their assistance. Peace and blessings.
1 Reviews
Capucinne offers exceptional designs and service! I discovered a remarkable personalized ring for my wife’s anniversary gift. They provided excellent assistance in clarifying every detail in advance, displaying a high level of professionalism while catering to my needs as an international customer. My wife adored the ring, and I am confident in my decision to order more jewelry from Capucinne in the future.
1 Reviews
I’ve updated my initial review as she accepted the proposal and loved it! However, I’m slightly disappointed because the gemstone’s appearance under normal lighting conditions is quite different from the website’s images—it appears dull and gray, though it does sparkle beautifully under ideal lighting. It is significantly darker than anticipated. On a positive note, the customer service was outstanding, with very prompt responses. It would have been beneficial, though, to receive more frequent updates and improved tracking information, as the delivery was considerably delayed.
1 Reviews
My partner and I collaborated on the design of our engagement rings and they turned out stunning. His band is a combination of rose and white gold with a black rhodium finish on the white gold, while I opted for a yellow gold solitaire ring with a moss agate stone. The final result perfectly matches our original vision. We couldn’t be happier with the entire process, thanks to the thorough and timely customer service provided by Capucinne. They assisted us in clarifying any uncertainties we had about our customized rings. Our satisfaction was such that we have decided to also choose them for our wedding bands. Given our enjoyable experience, we plan to customize our bands once again. I highly recommend Capucinne for all your jewelry needs.
1 Reviews
Awesome! I ended up shelling out 75 bucks for international shipping, but hey – the product was amazing and arrived super fast.
1 Reviews
The customer service at Capucinne was excellent, and their response time was impressive. They made the entire process of custom ordering a ring set seamless and stress-free. The quality and craftsmanship of the rings are also fantastic!
1 Reviews
From beginning to end, the entire process was impressive. They responded promptly, were eager to meet my needs, and I received the custom ring in less than two months. It is absolutely stunning.
1 Reviews
The ring is beautiful and the customer service is excellent.
1 Reviews
The owner responded promptly to my inquiry about an engagement ring. I required the ring in under a month, and they exceeded expectations in both quality and delivery time, ensuring I had it before Christmas. The ring is flawless, and my fiancée adores it!
1 Reviews
Highly responsive service. The necklace is beautiful! Thank you 🙂
1 Reviews
Fantastic customer service! They responded to my emails quickly and the custom-ordered necklace arrived promptly.
1 Reviews
I’m thrilled with the stunning custom ring they made for me. The entire process was smooth and delightful.
1 Reviews
Wow, everything was absolutely fantastic! A+ in every aspect. I can’t thank you enough!
1 Reviews
I placed a rush order for the ring, and it arrived punctually. The communication throughout the process was satisfactory. Unfortunately, I am greatly disappointed with the actual ring. It does not resemble the picture displayed on the website accurately. I feel deceived and regret not being more cautious. From now on, I will only purchase my jewelry from local jewelers.
1 Reviews
Great business
1 Reviews
I’m thrilled with the piece I ordered and the recipient adored it too! The craftsmanship and packaging were both exquisite. However, I was caught off guard by a hefty import duty charged by US Customs, which I wasn’t aware I’d be responsible for. It would be helpful if Capucinne could make this potential cost clearer at the time of purchase.
1 Reviews
We had a wonderful experience purchasing our engagement ring from this site, so we decided to also buy my wedding ring here. The support and quality are exceptional, and the customer service is always quick and pleasant. We are completely satisfied with our purchase and even our local goldsmith confirmed the authenticity and quality. Thank you for your assistance and for providing such a high-quality product.
1 Reviews
Despite being 8 hours behind the company’s location, I’ve experienced customer service that surpasses even local businesses in my own city. The products are exceptional and of great quality.
1 Reviews
I appreciate the great approach and professional vibe. The friendly atmosphere and the excellent ring and gift are much appreciated.
1 Reviews
My spouse and I have made multiple purchases from Capucinne, totaling 5 rings, and we have consistently enjoyed exceptional service! The products are splendid, and the customer service is prompt and accommodating.
1 Reviews
I had numerous conversations with Vida and Alex because I tend to worry a lot, and I reached out to them frequently to ensure that both the creation and delivery of the product were flawless. They assisted me in designing a custom engagement ring and later, they helped me navigate the DHL shipping process. The whole experience was seamless, and I plan to choose their services over others for all my future needs. I give them a perfect score of 10/10 and highly recommend them!
1 Reviews
I purchased an engagement ring and am thoroughly impressed with it! The ring is stunning and of excellent quality. The delivery was quick and arrived as expected. The purchasing process was smooth, marked by constant and helpful communication from the seller. I would definitely recommend this product!
1 Reviews
I was genuinely impressed by the quality of the ring I purchased. I highly recommend it!
1 Reviews
Extremely responsive and helpful service! The ring was delivered to Germany just one day after it was shipped.
1 Reviews
The ring was expected to arrive in 2 months, but it actually arrived in less than a month! The whole experience was super easy and the ring is absolutely beautiful.
1 Reviews
I have ordered this ring for the second time, and I requested a customized stone. I am extremely satisfied with both the craftsmanship and customer service. All my questions were answered promptly, and the ring itself is absolutely stunning! I will definitely be ordering again in the future.
1 Reviews
Outstanding customer service throughout the process. They promptly answered all my questions and provided quick responses.
1 Reviews
My wife and I are extremely pleased with the restoration of our wedding band, including the perfect matching of the original stones. Cappuccino made the shipping process seamless. The workmanship was of high quality. Thank you!
1 Reviews
The ring is incredibly beautiful, with a delivery that was faster than anticipated. The customer service was also exceptional, especially when I needed to change the ring size after placing the order. I would definitely order from them again, although I truly hope I won’t have to. Overall, a perfect 10/10 experience.
1 Reviews
From the outset, Capucinne has played a vital role in the entire process of creating the ring. Their customer service team, with their unmatched expertise, offered comprehensive support including thoughtful advice, detailed renderings, various ring choices, and warranty details up to the moment of the proposal. I highly recommend them!
1 Reviews
The ring set was stunning and definitely worth the wait!
1 Reviews
The item was crafted and arrived quickly, well ahead of the anticipated delivery date. The size was perfect, and the craftsmanship was impressive. Being able to select the specific stone added a personalized touch to this unique piece of jewelry.
1 Reviews
Extremely useful in designing a custom ring, which turned out wonderfully.
1 Reviews
The ring met my expectations and is truly beautiful. However, the journey to receive it was a bit challenging. Unfortunately, the carrier chosen by capucinne was subpar and did not adhere to my instructions. While I have no issues with the ring or the ordering process, the shipping experience was less than satisfactory. If the shipping had been smoother, I would have easily given it 5 stars.
1 Reviews
My ring arrived a few days ago, almost precisely as they estimated – around 7 weeks from the purchase. Its beauty surpassed my expectations in person. I’m delighted with the look, fit, and quality. Despite the distance (Slovenia to California), the communication and assistance from everyone at Capucinne were outstanding. A solid 5 stars, two thumbs up, and applause all around! I receive numerous compliments on its unique, slightly vintage style, even catching eyes on the street and most recently on a hiking trail.
1 Reviews
I initially ordered a customized engagement ring for my wife from this company, and it turned out wonderfully. However, when it came to finding a matching wedding band, they didn’t have a ready-made option. Nevertheless, they enthusiastically collaborated with me on creating a custom, perfectly matched wedding band that is truly beautiful. My wife is overjoyed with her rings. Working with this company has been a delightful experience, and their pricing is exceptionally competitive.
1 Reviews
Initially, I had reservations about placing an order for a custom piece, as it was a new experience for me. However, the Capucinne team collaborated closely with me, ensuring the creation of exactly what I envisioned! I wholeheartedly recommend this company—impressed with both the product quality and their exceptional customer service.
1 Reviews
Opted for the Expedited Service with a Last-Minute Customization
Despite my late purchase of the ring set, the expedited service ensured its timely arrival. The customized design turned out just as envisioned—absolutely perfect! Impressively, it made its way across the pond to the UK from the US in great time. The staff managing my numerous emails were exceptionally helpful, going above and beyond, and I’m sincerely thankful!
1 Reviews
Capucinne Excels in Design and Service!
I discovered the perfect custom ring for my wife’s anniversary present, and Capucinne provided excellent assistance in clarifying all the details well in advance. Their professionalism and support for international customers were commendable. My wife adored the ring, and I would gladly consider ordering more jewelry from Capucinne in the future.
1 Reviews
Fantastic product that the fiancée adores. Delivered earlier than expected, and lived up to all promises.
Be aware of additional duties on top of the product price, though this is not the fault of the business!
1 Reviews
While I adore the ring itself, my overall experience, reflected in this average rating, is influenced by the ordering process and communication (or lack thereof). I believe in providing constructive feedback rather than vindictiveness to help others make informed decisions.
Initially, I inquired about modifying the stones in the engagement ring, and they were prompt and responsive, instilling confidence in my order. However, the estimated production time of 8-9 weeks extended to an arrival on April 8th, 2023, from my December 20th, 2022 order date. While I understand production delays, the communication felt lacking, and I found myself consistently seeking updates. Though polite, the overall experience left me less than satisfied.
1 Reviews
Capucinne continues to impress with another impeccably crafted ring! This time, it’s a wedding ring for my husband, and he absolutely adores it. We couldn’t be happier with both the product and the service.
1 Reviews
Purchased the Dora Oval Alexandrite Ring, and while it may be a bit pricier compared to others I considered, choosing Capucinne was worth every penny in the end. The quality of the ring is exceptional, and the customer service was incredibly helpful. Highly recommend 🙂
1 Reviews
My wife has a preference for oval rings, and we’ve been on the lookout for a replacement for her engagement ring. Despite exploring local jewelers and online stores, nothing seemed to resonate with her.
Discovering Capucinne on Instagram, I suggested she take a look. The Halle Morganite ring captured her heart, so I went ahead and made the purchase. She is incredibly excited to receive her new ring!
1 Reviews
Capuccine’s team is highly responsive and communicative, displaying a genuine desire to assist. Their products are stunning; the ring I purchased surpasses its appearance in photos when seen in real life.
1 Reviews
The rings are undeniably beautiful, but my trust in this company has been shaken. My fiancé gifted me a stunning opal engagement ring on Christmas morning. Despite being cautious and removing the ring during activities like dishes, showers, and bathing the kids, a significant chunk has chipped off from the middle/side of the ring within just two months of wear.
Upon contacting Capucinne about the issue, they asserted that significant outside force caused the damage and insisted on replacing the entire ring, costing over $700. When I sought further clarification, my subsequent questions went unanswered, raising additional concerns.
The inability to replace just the stone in a ring priced over $1000 is disconcerting. The band, allegedly 14 karat white gold with prongs on top and an open back behind the stone, should not necessitate a complete replacement if it is genuine.
The combination of rapid damage and the company’s response leads me to withhold recommending them. The inability to submit an honest review on their website is another red flag. I plan to update my review after consulting with a local jeweler to determine if the stone can be replaced or if there are other issues at play. As it stands, this company is a no-go.
1 Reviews
Creating a Stackable Masterpiece for My Wife!
In my quest to find a ring that would complement my wife’s existing collection, Capucinne exceeded expectations. Utilizing details from my previous order, they crafted a 3D model preview—an ingenious solution.
Having the opportunity to preview the ring was fantastic! Upon receiving it, the fit was perfect, and the aesthetic was simply stunning!
1 Reviews
Vida and the Capucinne team were absolutely wonderful. My fiancé carefully held onto the custom-designed ring for months, presenting it to me in the Sahara desert during our recent trip to Morocco. The ring is stunning, and we are overjoyed. Capucinne displayed great patience and prompt communication throughout the design process. I highly recommend Capucinne to anyone in search of a custom engagement ring!
1 Reviews
I selected my engagement ring from Capucinne because their designs stand out. Every piece is stunning, and their prices are quite reasonable. Initially, I bought a Rainbow Moonstone Ring but later realized I should have gotten the set, which included a matching wedding band. Although the band wasn’t listed separately on the site, the customer service team was incredibly helpful and set up a special purchase order for me. It was a quick, easy, and highly accommodating experience!
1 Reviews
Exceptional Professionalism and Perfection with Capucinne!
My experience with the Capucinne team was truly professional, marked by excellence and meticulous attention to detail. The final piece exceeded my expectations, meeting perfection in every aspect. They not only comprehended my needs and specifications but flawlessly executed the entire process.
As a customer, I felt genuinely valued; their customer care is unparalleled. Communication was superb, with consistent updates on the status of my piece. Without a doubt, this has been the best purchasing experience of my life. My bride and I couldn’t be happier!
On a scale of 1 to 10, it’s an 11—wholeheartedly recommend! 😉
Special thanks and gratitude to the entire Capucinne team, with a shout-out to Alex and Vida for their exceptional assistance.
Capucinne is more than a jewelry brand; it’s an embodiment of artistry and passion. Every ring, every diamond crafted by Capucinne reflects the soul of its creator, creating a unique bond with the wearer. Despite its youth, the company has rapidly gained international acclaim since its establishment in Slovenia in 2016. Capucinne stands out with a diverse range of bright, unconventional, and attention-grabbing jewelry models, setting new trends and drawing interest from experts worldwide.
The company’s rapid growth, without heavy advertising investments, speaks volumes about its exceptional products. Word of mouth from satisfied customers has propelled Capucinne into the global spotlight. The website’s popularity extends beyond its product range; its user-friendly settings simplify the jewelry selection process, allowing customers to find the perfect piece effortlessly.
Capucinne operates with a clear motto: “To give people joy and help them express themselves through jewelry.” This philosophy guides every employee, ensuring a client-centric focus. The company’s jewelers and stonecutters, sourced globally, boast impeccable skills. Positive customer reviews far outnumber the negative ones, showcasing the brand’s commitment to excellence.
Capucinne’s diamonds undergo rigorous quality checks and come with detailed certificates. The company prioritizes responsible sourcing, ensuring diamonds are extracted from conflict-free zones. Adhering to the Kimberley Process, Capucinne sources its precious stones primarily from European suppliers, committed to ethical practices. The brand’s ability to enhance the beauty of each stone is a testament to its expertise, and certificates accompany products with diamonds exceeding 0.5 carats.
Capucinne’s distinct jewelry models cater to diverse tastes. Among the favorites, the KLARA MOSS AGATE RING, featuring diamonds and a hexagonal or octagonal-cut moss agate, captured international attention. The VERA LAVENDER SAPPHIRE RING, showcasing a natural lavender sapphire, and the architectural GIANNA ONE CARAT diamond ring are also highly acclaimed.
Capucinne is recognized as a trailblazer in engagement ring designs. With over 300 unique models, the company offers originality and customization. Its evolution from classic designs to vibrant experiments with colors, stones, and metals has garnered praise. Positive reviews on social media attest to customer satisfaction, with more than 90 percent recommending the brand to friends.
Capucinne distinguishes itself by accepting cryptocurrency payments, providing flexibility beyond traditional methods. The company offers installment payment plans, making luxury jewelry accessible. With a one-year warranty, Capucinne guarantees product quality. The return policy, applicable to non-custom orders, allows refunds within two weeks, emphasizing the importance of customer satisfaction.
Capucinne’s customer service, accessible via email or interactive chat, remains highly praised. While the website includes a comprehensive list of frequently asked questions, the chat function proves convenient for immediate assistance.
In essence, Capucinne goes beyond being a jewelry brand; it’s an experience that celebrates individuality and craftsmanship, leaving a lasting impression with each meticulously crafted piece.
These Capucinne reviews where submitted by real Capucinne customers, so answering if they are real: "yes, they are."
Capucinne jewelry is considered legit due to several factors. They are known for high-quality craftsmanship, using precious materials and providing detailed attention in their handcrafted pieces. The brand has garnered numerous positive reviews for their unique designs and excellent customer service. Additionally, Capucinne's transparency about their sourcing and production processes further establishes their credibility and ethical business practices.
Capucinne diamonds are highly regarded due to stringent quality control and sourcing from reputable suppliers. They often feature certifications from recognized entities like the GIA, confirming their quality and authenticity. The craftsmanship in setting these diamonds enhances their appearance and durability. These factors collectively ensure the high quality of Capucinne diamonds, making them a popular choice for fine jewelry.
Capucinne jewelry is particularly appealing to those looking for unique, customizable, and finely crafted pieces. It caters to individuals who appreciate artisanal craftsmanship and are interested in ethical sourcing and production practices. The brand's offerings are ideal for those seeking special occasion jewelry such as engagement rings, wedding bands, and anniversary gifts, as well as everyday luxury pieces. Capucinne's style tends to attract customers who desire a modern twist on classic designs, with a focus on personalization and attention to detail.
Capucinne Jewelry is owned and was founded by Tina Koder. She established the brand to focus on custom-made, unique jewelry pieces, emphasizing craftsmanship and personalized designs. Under her leadership, Capucinne has gained recognition for its commitment to quality and ethical sourcing.
Use this phone number +386 51 882 737 to contact Capucinne customer support.
Capucinne offers free express worldwide shipping for all orders, with all items fully insured. Delivery times vary: 1-3 business days within the EU, and 2-10 business days for non-EU countries; more remote locations may take longer. Production times for made-to-order pieces are 6-8 weeks, not including shipping. Ready-to-ship items can be viewed at Capucinne's website.
Gold filled or sterling silver items are processed in 5-10 days and shipped with priority mail. Orders under $120 are sent by international priority airmail without tracking or insurance, but upgrades are available for tracked shipping at an additional cost of $9 for orders under $120. Orders over $120 automatically include tracking, and customers receive tracking details via notification.
Delivery times are approximate and packages may face delays, especially during busy periods or due to customs inspections. Buyers are responsible for all customs fees, taxes, or other receiving fees, which vary by country. Within the EU, there are no customs taxes; in the US, taxes can range from 2% to 5%, but this may vary.
When placing an order, ensure your address is correct and provide a phone number for delivery, which requires a signature. If you need to change the shipping address post-shipment, a $20 fee applies due to carrier charges. All packages are insured and require a signature upon delivery.
Capucinne jewelry is often considered worth the investment due to its focus on customization, allowing customers to design unique, personal pieces. The brand is noted for its high-quality materials and meticulous craftsmanship, enhancing the durability and appeal of each item. Capucinne is committed to ethical sourcing and production, appealing to ethically conscious consumers. Many customers report high satisfaction with their purchases, particularly praising the beauty and quality of the jewelry. If these factors align with your preferences, Capucinne could be a worthwhile choice for distinctive and responsibly made jewelry.
Yes, Capucinne jewelry does ship internationally. They offer free express shipping worldwide for all their orders, and each item is fully insured. When ordering, customers should be aware of the shipping times, which can vary depending on the destination, and also consider potential customs fees and taxes based on their local regulations.
You can join Capucinne affiliate program by following this link https://capucinne.com/pages/capucinne-fine-jewelry-affiliate-program
To get the most accurate and current information, it’s best to check directly on Capucinne’s official website or contact their customer service. They usually list available payment methods at checkout or in their FAQs section. PayPal Pay Later, if offered, would allow you to make purchases and pay for them at a later date, often interest-free for a promotional period.
Right now Capucinne does not accept bread financing.
As of right now Capucinne does not accept a ViaBill Financing as a payment method.