Our verdict
A New York tableware, linens and jewelry brand from sisters Laila and Nadia Gohar that names its company and address — but it gives no refunds, only an exchange or store credit within 14 days at your shipping cost, and publishes no warranty.
Visit Gohar WorldThe bottom line. Gohar World was founded by sisters Laila and Nadia Gohar and designs tableware, textiles and jewelry in New York City1; its contact page names the company, Gohar LLC, at 73 Hudson St in New York10, and the gohar.world domain dates from September 202111. The jewelry we read pairs pearls, shell or porcelain with 925 sterling silver6,7,9, and checkout runs on Shopify with cards and PayPal12. It scores low because it gives no refunds: you can exchange an unused item, or take store credit according to one of its pages, within 14 days of delivery, and you pay the shipping2,3. We found no warranty or repair service2,3,4,5,6,7,8,9, shipping insurance isn’t mentioned2,3,4,5,13, email is the only contact channel we found1,2,3,4,10,12, and we found no Trustpilot profile in Google results14. Some materials are named inconsistently: a phone charm called ‘Baroque Pearl’ is subtitled glass pearls, and a necklace described with ‘crystal quartz’ lists ‘Onyx’ in its materials6,8.
What we like
- Company and address on the site: Gohar LLC, 73 Hudson St, New York10
- Founders named: sisters Laila and Nadia Gohar1
- The product pages we read name the silver as 925 sterling, and several call the pearls cultured or freshwater5,7,9
- Free ground shipping on US orders over $250, and every order arrives gift-wrapped4,5
- Items damaged in transit are replaced, exchanged or refunded if you email within 48 hours3
- Cards and PayPal on a Shopify checkout12
- Stocked by Bloomingdale’s, Selfridges, Net-a-Porter and other retailers15
Watch out for
- No refunds: only an exchange or store credit, within 14 days of delivery2,3
- You pay return shipping, and damage on the way back is your risk2
- Its refund policy offers only exchanges; its Shipping & Returns page also offers store credit2,3
- No warranty, repairs or cleaning service2,3,4,5,6,7,8,9
- Shipping insurance isn’t mentioned, and damaged or missing items must be reported within 48 hours2,3,4,5,13
- Email is the only contact channel we found1,2,3,4,10,12
- Materials named inconsistently: glass pearls in a piece called ‘Baroque Pearl’, ‘crystal quartz’ in a description but ‘Onyx’ in the materials line6,8
- Product pages say both ‘Hand-made in Portugal’ and ‘Made in: USA’6,9
On this page
At a glanceTrust Score breakdownWho is behind Gohar WorldHow to reach Gohar WorldReturns & exchangesShipping & deliveryWarranty & careWhat Gohar World sells & what it costsPaymentWhat customers sayGohar World FAQUpdate historySourcesOther stores we’ve checked
Gohar World policies at a glance
| Return window | 14 days from delivery, for an exchange or store credit; unused items only2,3 |
|---|---|
| Return shipping | Paid by you; damage on the way back is your risk2 |
| Can't be returned | Personalized items; vintage 'Old World' items (in the refund policy only)2,3 |
| Refund | None: exchange or store credit only; exchanging for something cheaper leaves store credit2,3 |
| Warranty | None published2,3,4,5,6,7,8,9 |
| Resizing | Not applicable: no finger rings sold16 |
| Shipping | Free ground (UPS) on US orders over $250; dispatched in 2–3 business days; insurance not mentioned2,3,4,5,13 |
| Financing | None found3,4,5,6,7,8,9,17 |
| Payment | Cards, PayPal, Apple Pay (Shopify checkout)12 |
| Company named on the site | Yes: Gohar LLC, 73 Hudson St, New York10 |
How Gohar World scores
| Identity & transparency | 17 / 20 73 Hudson St, 4th Floor, New York, NY 10013; Email only; no phone or chat found; Domain registered in September 2021, just over 5 years ago; Gohar LLC named on its contact page; Founders Laila and Nadia Gohar named on the site |
| Purchase protection | 3 / 25 No window for a refund (14 days for an exchange or store credit only); You pay return shipping; No refunds: exchange or store credit only; Store credit offered on one page, exchange only on others; final-sale lists differ; Personalized and vintage 'Old World' items are final sale; Free over $250; insurance not mentioned; Claims by email within 48 hours; a remedy is promised only for damage in transit |
| Warranty & aftercare | 0 / 12 No warranty found; No cleaning, re-plating or repair service; Sells no finger rings (doesn't apply); No warranty to speak of |
| Product transparency | 3 / 8 Sells no diamonds (doesn't apply); 925 sterling named; gold plating without a thickness; Glass pearls in a piece named 'Baroque Pearl'; 'crystal quartz' in a description, 'Onyx' in the materials; No diamonds or precious gemstones: pearls, shell, quartz, onyx and agate (doesn't apply); No sourcing policy for metals or stones |
| Payment safety | 7 / 10 Cards and PayPal; No installment plan; fewer than half of its products cost under $100; Shopify |
| Reputation | 3 / 15 No Trustpilot profile found; No physical store: scored on Trustpilot, where we found no profile; No BBB profile found; No recurring complaint pattern found |
Not scored because they don't apply to Gohar World: resizing, diamond grading, appraisal. The other 90 points are scaled to 100 (33 of 90). We are still looking for Gohar World on Trustpilot and the BBB; the score will be updated when that's done.
The same rules apply to every store. How the Trust Score works
Who is behind Gohar World
Gohar World was founded by sisters Laila and Nadia Gohar; the site gives 2020 as the year1, as does Hypebeast18. It designs tableware, textiles and jewelry in New York City and has them made in family-owned ateliers ‘from Cairo to Bologna’1; its FAQ names Egypt, Italy, Vietnam and Austria4. Its contact page names the company, Gohar LLC, at 73 Hudson St, 4th Floor, New York, NY 1001310, and the gohar.world domain was registered in September 202111.
The FAQ says it has no physical location where orders can be collected4. It has run holiday stores in New York: an Instagram post says its store at 181 Lafayette Street would be open through January 14, 202419, and another bids farewell to its store at 98 Orchard Street20; its careers page lists a seasonal store assistant job in New York21. Bloomingdale’s, Selfridges, Bon Marché and Net-a-Porter are among the stockists it lists15, and The New York Times, Hypebeast and Elle Decor have written about the brand18,22,23.
All details we checked
| Company named on the site | Gohar LLC, 73 Hudson St, 4th Floor, New York, NY 1001310 |
|---|---|
| Founders | Sisters Laila and Nadia Gohar; the site says it was founded in 20201 |
| What it makes | Tableware, textiles and jewelry, designed in New York City and made in family-owned ateliers1 |
| Where products are made (FAQ) | By artisans in Egypt, Italy, Vietnam and Austria4 |
| Domain registered | September 9, 202111 |
| Own shop (FAQ) | None: 'we do not have a physical location from which orders can be collected'4 |
| Holiday store (Instagram) | A Gohar World store at 181 Lafayette Street, New York, open through January 14, 202419 |
| Holiday store (Instagram) | A 'farewell' to its store at 98 Orchard Street, 'see you again next holiday'20 |
| Careers page | Hiring a seasonal store assistant in New York21 |
| Stockists | Department stores and online retailers incl. Bloomingdale's, Net-a-Porter, Selfridges, Bon Marché15 |
| Press: The New York Times (T Magazine) | 'Gohar World Offers Handmade Tableware'; 'a playful collection of 40 handmade table accessories'22 |
| Press: Hypebeast | Founded by sisters Laila and Nadia Gohar in 202018 |
| Press: Elle Decor | 'The Delightfully Strange Universe of Gohar World'23 |
How to reach Gohar World
Customer service works by email, at [email protected]3; its About page lists [email protected] under ‘Contact us’1. We found no phone number and no chat on the pages we read1,2,3,4,10,12.
All details we checked
| Customer service email | [email protected]3 |
|---|---|
| General email | [email protected] (the 'Contact Us' link)1 |
| Phone or chat | None found1,2,3,4,10,12 |
Returns & exchanges
Gohar World doesn’t give refunds. Its refund policy offers an exchange for products of the same or similar value, arranged by email; returns for exchange must be made within 14 days of delivery, in original, unused condition2; its Shipping & Returns page says orders may be returned for store credit or exchanged within 14 days3. If you exchange for something cheaper, the difference comes back as store credit2. You pay the shipping costs of a return or exchange2, and Gohar World isn’t responsible for damage on the way back: it won’t exchange or credit items it deems damaged or unsaleable2.
Personalized items are final sale on both pages; the refund policy also makes everything from its vintage and antique ‘Gohar Old World’ collection final sale, which the Shipping & Returns page doesn’t mention2,3.
The refund policy and the FAQ offer only an exchange for an item of similar value2,4; the Shipping & Returns page also lets you return an order for store credit3. Neither gives your money back. We score the stricter version and take points off for the difference. Ask by email which option applies before you send anything back.
All details we checked
| Returns (refund policy) | No refunds; an exchange for products of the same or similar value, within 14 days of delivery, unused2 |
|---|---|
| Returns (Shipping & Returns page) | Store credit or an exchange within 14 days of delivery; no refunds3 |
| Returns (FAQ) | No refunds; an exchange 'for products of similar value'4 |
| Exchange for a cheaper item | The difference comes back as store credit2 |
| Return shipping | Paid by you2 |
| Damage on the way back | Your risk; items it deems damaged or unsaleable are refused2 |
| Final sale (refund policy) | Vintage or antique 'Gohar Old World' items and personalized items2 |
| Final sale (Shipping & Returns page) | Personalized items only3 |
| 'Old World' items on the Shipping & Returns page | Not mentioned3 |
Shipping & delivery
Shipping is free by ground on US orders over $2505, and the offer can’t be combined with other promotions3. Orders within the contiguous US go by UPS, international orders by UPS or DHL, with duties and taxes paid at checkout3. The Shipping & Returns page aims to ship within three business days and the FAQ within two; personalized items take ten business days more3,4. It ships to street addresses only, not PO boxes4, and every order arrives gift-wrapped in its own pouches and boxes4.
We found no mention of shipping insurance or a signature2,3,4,5,13. Damaged or missing items must be reported by email within 48 hours of delivery3,4. The policy promises a replacement, exchange or refund for items damaged in transit3, and says it may decline to replace, exchange or refund damaged or missing items reported later3.
All details we checked
| Free shipping | Ground shipping on US orders over $2505 |
|---|---|
| Free-shipping terms | Can't be combined with other offers3 |
| Carrier | UPS within the contiguous US; UPS or DHL abroad3 |
| Dispatch | Within three business days (Shipping & Returns page); personalized items ten business days more3 |
| Dispatch (FAQ) | Within two business days4 |
| International orders | Duties and taxes paid at checkout3 |
| PO boxes | Not delivered to; street addresses only4 |
| Packaging | Every order gift-wrapped in its own pouches and boxes4 |
| Insurance or signature | Not mentioned2,3,4,5,13 |
| Damaged or missing items | Email within 48 hours of delivery; items damaged in transit are replaced, exchanged or refunded3 |
| Late claims | It may decline to replace, exchange or refund damaged or missing items reported after 48 hours3 |
| Missing order (FAQ) | Email within 48 hours of delivery4 |
Warranty & care
We found no warranty and no repair, cleaning or re-plating service on the pages we read2,3,4,5,6,7,8,9. Product pages warn that pieces may develop variations in color and patina over time7, and advise you not to bathe or swim in the jewelry and to keep it away from perfume and cosmetics6. The only promise about damage covers items damaged in shipping, reported within 48 hours3.
All details we checked
| Warranty | None published2,3,4,5,6,7,8,9 |
|---|---|
| Cleaning, re-plating or repairs | No service offered2,3,4,5,6,7,8,9 |
| Product pages | Pieces 'may over time develop variations in color and patina'7 |
| Care advice | Don't bathe or swim in it; avoid perfume and cosmetics6 |
What Gohar World sells & what it costs
Gohar World is mainly a tableware brand: most of the products in its full product feed are dinnerware, linens, table decor, candles and food, and its jewelry category also holds hair combs, clips and bag charms16. Its necklaces, earrings and pendants cost $188 to $59816. It sells no diamonds and no finger rings16.
The pieces we read pair pearls, shell or porcelain with 925 sterling silver — ‘Natural Shell mounted on 925 Sterling’, ‘Cultured Pearls with Onyx and Agate Beads & 925 Sterling Silver Ear Wires’6,7,9. The Caviar Necklace lists ‘Freshwater Cultivated Pearl with 18K Gold plated Sterling Silver Hardware’ without a plating thickness5, while its details mention ‘the natural qualities of copper’5; its subtitle says freshwater pearls, and its description speaks of mother-of-pearl spoons ‘spaced with circular onyx pearls’5.
Stone names don’t always match: the blue Egg necklace is described with ‘crystal quartz’, but its materials line says ‘Onyx’8; the matching earrings are titled with crystal quartz, while their materials line lists only porcelain and sterling silver6; and a phone charm named ‘Baroque Pearl & Shell’ is subtitled ‘Hand-Strung Glass Pearls on Silk Cord’6. Origins are muddled too: product pages say ‘Hand-made in Portugal’ in the description and ‘Made in: USA’ in the details6,9, while the FAQ names Egypt, Italy, Vietnam and Austria4. We found no sourcing policy for its metals or stones1,4,5,6,7,8,9.
All details we checked
| What it sells | 204 products, mostly dinnerware, linens, table decor, candles and food; 32 in its jewelry category, incl. hair combs, clips and bag charms16 |
|---|---|
| Jewelry prices (product feed) | Necklaces, earrings and pendants: $188 to $59816 |
| Prices across the store (product feed) | $23 to $1,278; 94 of 204 products cost under $10016 |
| Diamonds | None in the product feed16 |
| Finger rings | None in the product feed (only napkin rings)16 |
| Silver | Named as 925 sterling on the product pages we read9 |
| Pearl and stone earrings | 'Cultured Pearls with Onyx and Agate Beads & 925 Sterling Silver Ear Wires'7 |
| Gold plating | '18K Gold plated Sterling Silver Hardware' (Caviar Necklace)5 |
| Plating thickness | Not stated5 |
| Same page | Mentions 'the natural qualities of copper', which its materials line doesn't list5 |
| Caviar Necklace | Subtitle: freshwater pearls; description: mother-of-pearl spoons 'spaced with circular onyx pearls'5 |
| Host Necklace, Egg – Blue | Description: 'baroque pearls and crystal quartz'; materials line: 'Baroque Pearl, Onyx'8 |
| Host Earrings, Egg – Blue | Titled with 'Crystal Quartz', described as 'black crystal quartz'; materials line lists only porcelain and sterling6 |
| Phone Charm Wristlet, Baroque Pearl & Shell | Named 'Baroque Pearl'; its subtitle says glass pearls6 |
| Where pieces are made (product pages) | 'Hand-made in Portugal' in the description, 'Made in: USA' in the details6 |
| Nautilus Pendant | 'Handmade in Portugal' and 'Made In: USA' on the same page9 |
| Sourcing policy for metals or stones | None found1,4,5,6,7,8,9 |
Payment
The store runs on Shopify12. Its checkout takes Visa, Mastercard, American Express, Discover and JCB through Apple Pay, and PayPal12. We found no installment plan on the product pages we read3,4,5,6,7,8,9,17.
All details we checked
| Cards (page code) | Visa, Mastercard, Amex, Discover, JCB through Apple Pay12 |
|---|---|
| PayPal (page code) | PayPal checkout enabled12 |
| Checkout platform (page code) | Shopify12 |
| Installments | None offered on the product pages we read3,4,5,6,7,8,9,17 |
What customers say
Independent reviews are scarce. We found no Trustpilot profile for gohar.world in Google results14 and no BBB profile; we’re still checking both by hand. Its FAQ says it has no physical location4, so we treat it as an online store and Google’s points move to Trustpilot. When we searched for reviews of Gohar World, Google showed mostly retailers’ pages, such as Net-a-Porter and Farfetch, rather than customer reviews24; its results for complaints showed other companies’ pages, not complaints about Gohar World25. We found no recurring complaints in what we read.
All details we checked
| Trustpilot in Google results | No profile for gohar.world; only other stores' pages14 |
|---|---|
| 'gohar world reviews' in Google | Mostly retailers' pages (Net-a-Porter, Farfetch, SSENSE), no customer-review sites24 |
| 'gohar world complaints' in Google | Results are other businesses' pages25 |
Official social profiles
Linked from Gohar World’s own website, so these are the brand’s real accounts.
Alternatives to Gohar World
- Mignon Faget — Sterling silver and 14k gold designer jewelry, with 30 days to return for a refund and a free UPS label
- UNOde50 — Handmade statement jewelry with free returns within 30 days of delivery
- Shane Co. — Pearls and fine jewelry with 60 days to return and a free FedEx label
Gohar World FAQ
Is Gohar World legit?
It’s a real brand: its site names the company, Gohar LLC, at 73 Hudson St in New York10, and Bloomingdale’s, Selfridges and Net-a-Porter are among its stockists15. But it gives no refunds — only an exchange or store credit within 14 days of delivery, with return shipping at your cost2,3 — and we found no warranty2,3,4,5,6,7,8,9. We found no Trustpilot profile in Google results14.
What is Gohar World, and who owns it?
Gohar World designs tableware, textiles and jewelry1. It was founded by sisters Laila and Nadia Gohar1, and its site names the company behind it as Gohar LLC in New York10.
Where is Gohar World based?
In New York: its objects are designed in New York City1, and its contact page gives 73 Hudson St, New York, NY 1001310. Its FAQ says they’re made by artisans in Egypt, Italy, Vietnam and Austria4.
Does Gohar World have a store?
Not a permanent one: its FAQ says it has no physical location where orders can be collected4. It has run holiday stores in New York, such as one at 181 Lafayette Street that was to stay open through January 14, 202419, and its careers page lists a seasonal store assistant job in New York21. Its pieces are also sold by stockists such as Bloomingdale’s15.
What is Gohar World's return policy?
There are no refunds. Its refund policy offers an exchange for an unused item of the same or similar value within 14 days of delivery2; its Shipping & Returns page also offers store credit3. You pay the shipping2, and personalized items are final sale3.
How does Gohar World shipping work?
US orders over $250 ship free by ground5, by UPS within the contiguous US3. It aims to dispatch orders within two or three business days, depending on the page3,4, and international duties and taxes are paid at checkout3. We found no mention of shipping insurance2,3,4,5,13.
Is 'Gohar jewelry' the same as Gohar World?
Not always. A Google search for ‘gohar jewelry’ also brings up other businesses: GOHAR Jewelry, with an address in Moscow26, a Facebook seller of Pakistani traditional jewelry27, and GOHAR, a fine-jewelry brand in Los Angeles28. Gohar World’s own site names its company as Gohar LLC in New York10.
How we score stores
The Trust Score adds up 100 points across six areas: identity & transparency (20), purchase protection (25), warranty & aftercare (15), product transparency (15), payment safety (10), reputation (15). Every point is tied to a fact we can link to, and the rules are the same for every store. Read the full methodology.
90+ Excellent · 75–89 Trustworthy · 60–74 Mostly reliable · below 60 Proceed with caution. Ratings from other platforms are summarized in our own words with a link; we don’t copy reviews.
Update history
- Nov 2, 2026 — First published, before our editor’s review. Every fact checked against gohar.world and the other sources listed below as they read that day.
Researched and written by the Trusted Jewelries team. Every fact is checked against its source by our software. Our editor, Valentina Di Roberto, hasn’t reviewed this Trust Check yet; once that’s done, the editor’s name and the review date will appear here. Stores can’t pay for a review or a score. Found a mistake or a policy that has changed? Tell us and we’ll correct it.
Sources
All pages were read on Nov 2, 2026. Store policies change — check the store’s current terms before you buy.
- Gohar World — About Gohar World: Laila & Nadia Gohar | Gohar World
- Gohar World — Refund policy – Gohar World
- Gohar World — Shipping & Returns | Gohar World
- Gohar World — FAQ | Gohar World
- Gohar World — product page: Petrossian Caviar Necklace | Gohar World
- Gohar World — product page: Blue Porcelain Egg Earrings | Gohar World
- Gohar World — product page: Potato Pearl & Stone Earrings | Gohar World
- Gohar World — product page: Blue Porcelain Egg Necklace | Gohar World
- Gohar World — product page: Nautilus Shell Pendant Necklace | Gohar World
- Gohar World — Contact information – Gohar World
- Domain registration record (RDAP)
- Gohar World — home page
- Gohar World — Shipping policy – Gohar World
- trustpilot.com: Read Customer Service Reviews of houseofdhara.com — Google result snippet, Nov 2, 2026
- Gohar World — Stockists: Where to Buy Gohar World | Gohar World
- Gohar World's product feed (products.json on gohar.world, all 204 products)
- Gohar World — product page: Sadaf Porcelain Dinnerware Set for Six | Gohar World
- hypebeast.com: Gohar World Is a Dimension of Its Own — Google result snippet, Nov 2, 2026
- instagram.com: After a wonderful holiday season, it's time to bid farewell … — Google result snippet, Nov 2, 2026
- instagram.com: Gohar World — Google result snippet, Nov 2, 2026
- Gohar World — Careers | Gohar World
- nytimes.com: Gohar World Offers Handmade Tableware With a Sense of … — Google result snippet, Nov 2, 2026
- elledecor.com: The Delightfully Strange Universe of Gohar World — Google result snippet, Nov 2, 2026
- ssense.com: Gohar World HOME on sale — Google result snippet, Nov 2, 2026
- trustpilot.com: Read Customer Service Reviews of goethical.com — Google result snippet, Nov 2, 2026
- goharofficial.com: Look Book — Google result snippet, Nov 2, 2026
- facebook.com: Gohar (@goharjewelsofficial) — Google result snippet, Nov 2, 2026
- instagram.com: GOHAR (@goharfinejewelry) · Los Angeles, CA — Google result snippet, Nov 2, 2026