By the Trusted Jewelries team · Published Nov 3, 2026 · Updated Nov 3, 2026 · Facts checked Nov 3, 2026 · How we check stores
46Trust Score
Proceed with caution
See the breakdown

Is Alexis Bittar legit? Our verdict

The Brooklyn designer's own label — Lucite and plated statement jewelry, demi-fine vermeil, antique pieces and handbags, with three New York boutiques — but returns take a $6 label and are limited to 21 days and full-price pieces, the warranty lasts six months and excludes antiques, and its boutiques' Google ratings run from 3.6 to 4.8 on few reviews.

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Best for

  • Fans of sculptural Lucite and statement costume jewelry who can try pieces on in its New York boutiques1,2,3

Not ideal for

  • Buyers of antique diamond jewelry who want a grading report, an appraisal or a warranty4,5,6,7,8
  • Anyone who expects plating to last: tarnished pieces can’t be repaired7

The bottom line. Alexis Bittar is the label of the Brooklyn-born designer of the same name, who began carving Lucite jewelry in 19901; he sold the brand to Brooks Brothers in 2015 and bought it back in 2020, after Brooks Brothers’ bankruptcy1,9. The site is run by AnonX Inc., doing business as Alexis Bittar10,11, on a domain registered in 199912, and the brand has boutiques in Brooklyn, on Madison Avenue and in the West Village2. Checkout runs on Shopify with cards, PayPal and Afterpay7,8, and US ground shipping is free over $2007. It loses points because returns are allowed for 21 days, only for pieces bought at full price, with a $6 return label13; sale items are final13; shipping insurance isn’t mentioned7,8,13,14; the warranty lasts six months, and antique and vintage pieces, sold ‘as is’, have none7; the diamonds in its antique pieces come with no carat weight, grade or certificate4,5,6,7; and its boutiques’ Google ratings range from 3.6 to 4.815,16.

What we like

  • The designer’s own brand, with a named operating company and three New York boutiques1,2,10
  • Domain registered in 199912
  • Free US ground shipping on orders of $200 or more7
  • Refund of the merchandise price to your original payment, with no restocking fee mentioned7,13
  • Cards, PayPal, Shop Pay and Afterpay on a Shopify checkout7,8
  • Materials listed on each jewelry page we read: plated brass, crystal, gold fill, natural stones3,6,17

Watch out for

  • 21 days to return, only for full-price pieces, with a $6 return label13
  • Sale items are final sale, ‘no exceptions’7,13
  • Shipping insurance isn’t mentioned, and there’s no policy for lost parcels7,8,13,14,18
  • Warranty: six months, replacement only; tarnished plated pieces can’t be repaired7
  • Antique and vintage pieces are sold ‘as is’, with no warranty, repairs, resizing or certificates of authenticity7
  • No carat weight or grade for the diamonds in its antique pieces4,5,6
  • Boutiques rated 3.6 to 4.8 on Google from few reviews; complaints about quality15,16,19,20
How we checked Alexis Bittar. On Nov 3, 2026 we read 19 pages of Alexis Bittar’s website — policies, FAQ, terms, warranty and contact pages, and saved a copy of each. All 75 facts in this review come from those copies or from the other sources listed at the end, and each one was checked against its saved source before publishing. We also looked at the domain registration record, Trustpilot, BBB and Reddit.
On this pageAt a glanceTrust Score breakdownWho is behind Alexis BittarHow to reach Alexis BittarReturns & exchangesShipping & deliveryWarranty & careWhat Alexis Bittar sells & what it costsPaymentWhat customers sayAlexis Bittar FAQUpdate historySources

Other stores we’ve checked

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UNOde5051/100 · Proceed with cautionHandmade Spanish silver- and gold-plated statement jewelry · Visit
Keyzar78/100 · TrustworthyEngagement rings with lab-grown or natural diamonds · Visit
Shane Co.78/100 · TrustworthyFamily-owned US jeweler since 1929: engagement rings, diamonds, pearls · Visit

Alexis Bittar policies at a glance

Return window21 days from receipt, unworn and bought at full price7,13
Return shipping$6 flat-rate label through Loop, or your own insured courier13
Can't be refundedSale items ('no exceptions'); gift wrap7,13,21
RefundMerchandise amount to the original payment; shipping not refunded; 12–14 business days to post13
WarrantySix months: replacement of defective pieces; none for antique and vintage pieces7
ResizingNot offered (ruled out for antique rings)1,3,4,5,6,7,8,13,17,22,23,24,25
ShippingGround $8, free over $200; insurance not mentioned7,8,13,14
FinancingAfterpay7
PaymentVisa, Mastercard, Amex, Discover, Diners Club, JCB, Shop Pay, Apple Pay, PayPal (Shopify checkout)7,8
Company named on the siteYes: AnonX Inc., doing business as Alexis Bittar10

How Alexis Bittar scores

Identity & transparency
18 / 20
Three New York boutiques; Brooklyn address; Phone and email; no chat; Domain registered in 1999; AnonX Inc. d/b/a Alexis Bittar; Founder and owner Alexis Bittar named
Purchase protection
11 / 25
21 days; $6 return label; Merchandise amount refunded; no restocking fee; Same terms on the refund policy and customer service page; Only full-price pieces; sale items final; Free over $200; insurance not mentioned; No lost-parcel process
Warranty & aftercare
1 / 15
Six months: under a year; No free cleaning or re-plating; tarnish not repaired; Sells rings; no resizing; Antique and vintage pieces excluded entirely
Product transparency
5 / 15
Diamonds in antique pieces: no weight, grade or report; Plated brass named, thickness not; gold alloy and platinum purity not given; Crystals, moissanite and natural stones named; No appraisal or certificate; No sourcing policy
Payment safety
10 / 10
Cards and PayPal; Afterpay; Shopify
Reputation
1 / 15
TrustScore 3.5 from about 16 reviews: too few; No flagship named; boutiques rated 3.6 to 4.8; BBB grade not found yet; Recurring quality complaints

We are still confirming Alexis Bittar's exact Trustpilot score and its BBB grade; the score will be updated when that's done.

The same rules apply to every store. How the Trust Score works

Who is behind Alexis Bittar

Alexis Bittar is the brand of the designer of the same name, born in Brooklyn in 1968, who at 22, in 1990, decided to design his own line of costume jewelry1; the CFDA named him Accessory Designer of the Year in 20101. He and TSG Consumer Partners sold the brand to Brooks Brothers in 2015; he bought it back in 2020, after Brooks Brothers filed for bankruptcy, and relaunched it in 20211,9. Wikipedia describes him as its founder and CEO26.

The site’s privacy policy names the operator as AnonX Inc., doing business as Alexis Bittar10, with an address at 68 34th St in Brooklyn11. The alexisbittar.com domain dates from October 199912. Its store page lists three New York boutiques: 162 Court St in Brooklyn, 1001 Madison Ave on the Upper East Side and 125 Greenwich Ave in the West Village2; its former store at 65 Prince St is listed as closed on MapQuest27. Its jewelry is also sold at Bergdorf Goodman, Saks and Neiman Marcus28,29,30.

All details we checked
FounderAlexis Bittar, born in Brooklyn in 1968; began carving Lucite jewelry in 19901
Awards (About page)CFDA Accessory Designer of the Year, 20101
Ownership historySold to Brooks Brothers in 2015; reacquired by Alexis Bittar in 2020 after Brooks Brothers' bankruptcy; relaunched in 20211
Sale to Brooks Brothers (Forbes)Sold entirely to Brooks Brothers in 20159
WikipediaFounder and CEO of the brand26
Legal entityAnonX Inc., doing business as Alexis Bittar10
Contact details (store policy page)AnonX Inc, 68 34th St, C556, Brooklyn NY 11232; 888.807.7780; [email protected]11
Domain registeredOctober 28, 199912
Stores (store page)Three New York boutiques: 162 Court St (Brooklyn), 1001 Madison Ave (Upper East Side), 125 Greenwich Ave (West Village)2
Former Prince St storeListed as closed on MapQuest27
Sold by department stores (Bergdorf Goodman)Bergdorf Goodman28
Sold by department stores (Saks)Saks Fifth Avenue29
Sold by department stores (Neiman Marcus)Neiman Marcus30

How to reach Alexis Bittar

Customer support is reachable by phone, 1-888-807-7780, and by email, [email protected], plus a contact form7; each boutique also lists its own phone and email2. We found no chat or text-message support2,7,8.

All details we checked
Phone1-888-807-77807
Email[email protected]7
Contact formName, phone, email, message7
Boutique phonesEach boutique lists its phone and email2
Chat or text supportNone in the page code or pages we read2,7,8

Returns & exchanges

Its refund policy and customer service page agree: unworn, undamaged pieces bought at full price, online or at a boutique, can be returned for a refund or exchange within 21 days of receipt7,13. Returns go through Loop with a $6 flat-rate label, or by your own insured courier13. You get the merchandise amount back on your original payment — shipping isn’t refunded — and the refund takes 12–14 business days to post after processing13; we found no restocking fee7,13. Returns lost or damaged in transit are your risk13.

Sale items are final sale, ‘no exceptions’7,13, as is gift wrap21. While we read the site, a banner offered 20% off full-price antiques through November 18; since only pieces bought at full price can be returned, ask before buying a discounted piece whether it can go back13. It offers a one-time price adjustment on full-price items within 3 days of purchase7.

Check Alexis Bittar’s current return policy on alexisbittar.com ↗

All details we checked
Return window (refund policy)21 days from receipt, unworn and bought at full price, for a refund or exchange13
Return window (customer service page)21 days from receipt; inspected before approval7
Return shippingA $6 flat-rate label through Loop, or your own insured courier13
RefundMerchandise amount to the original payment; shipping not refunded; 12–14 business days to post13
Restocking feeNone mentioned7,13
Returns lost in transitNot Alexis Bittar's responsibility; damaged own-packaging returns lose the refund13
Sale itemsFinal sale13
Sale styles (customer service page)No returns or exchanges, 'no exceptions'7
Gift wrapFinal sale21
Banner20% off full-price antiques through November 18
Price adjustmentOne-time adjustment within 3 days for permanent markdowns on full-price items7

Shipping & delivery

US shipping costs $8 for ground (5–7 business days), $14 for Priority 2-Day and $27 for Express Next Day14, and ground shipping is free on orders of $200 or more before tax7. Most orders are ready to ship within 2 business days14; the order cut-off for 2-day delivery is 1pm ET in the shipping policy but 11am ET on the customer service page7,14.

We found no mention of shipping insurance or a signature, and no policy for parcels lost on the way to you7,8,13,14,18.

Check Alexis Bittar’s current shipping options on alexisbittar.com ↗

All details we checked
US shippingGround $8 (5–7 business days), Priority 2-Day $14, Express Next Day $2714
Free shippingUS ground shipping free on orders of $200 or more before tax7
DispatchMost orders ready within 2 business days14
Order cut-off (shipping policy)1pm ET14
Order cut-off for 2-day and next-day1pm ET on the shipping policy, 11am ET on the customer service page7
Insurance or signature on ordersNot mentioned7,8,13,14
Lost or stolen parcelsNo process described7,13,14,18

Warranty & care

Alexis Bittar jewelry has a six-month limited warranty: if a piece proves defective under normal use, ‘as determined by Alexis Bittar’, it’s replaced with the same or a comparable product7. Damage from handling, accidents or normal wear and tear isn’t covered, nor are Sidewalk Sale purchases7; outside the warranty, repairs may be possible at a cost, plus shipping both ways7. Its plated fashion pieces ‘may darken or tarnish with normal wear’, and it can’t repair discolored or tarnished items7. We found no free cleaning, re-plating or resizing service1,3,4,5,6,7,8,13,17,22,23,24,25.

Antiques: sold 'as is', with no warranty
Its antique and vintage pieces, some priced in the thousands, are sold ‘as is’ and aren’t eligible for repair or replacement; it doesn’t offer repairs, ring resizing or certificates of authenticity on them7,31. Inspect an antique piece as soon as it arrives: full-price pieces can be returned within 21 days of receipt13.

Check Alexis Bittar’s current warranty terms on alexisbittar.com ↗

All details we checked
Warranty (jewelry)Six-month limited warranty: a defective piece is replaced with the same or a comparable product7
ExclusionsHandling, lack of care, accidents, normal wear and tear; Sidewalk Sale purchases7
Outside the warrantyPaid repair, if possible, plus shipping both ways ($6 return fee in the US)7
Plated fashion piecesMay darken or tarnish with wear; discolored or tarnished pieces can't be repaired7
Resizing, cleaning, re-platingNone offered1,3,4,5,6,7,8,13,17,22,23,24,25
Antique and vintage piecesSold 'as is'; not eligible for repair or replacement; no resizing or certificates of authenticity7

What Alexis Bittar sells & what it costs

Its product feed lists 756 products: earrings, necklaces, bracelets and rings, a fine line, antique and vintage jewelry, and handbags31. Jewelry runs from $49 to $13,000 for an antique ring31.

The fashion pieces we checked are 14k gold-plated or rhodium-tone plated brass with crystals, with no plating thickness given3,4,5,6,7,17,22,23,24,25,31. Its demi-fine Solaris line pairs vermeil with moissanite and white topaz, named in the product titles8. Antique and vintage pieces list their metals — 14k or 18k gold, 14k gold fill, platinum — without alloy or purity5,6,17, and call their diamonds, rubies and jade natural6,22.

On the pages we read, diamonds appear only in antique and vintage pieces, described by cut — ‘mine-cut’, ’round & emerald cut’ — with no carat weight, grade or report4,5,6. It offers no appraisal, and says its antiques come from ‘trusted and reputable dealers’4,5,6,7,8. We found no sourcing policy for metals or stones1,3,4,5,6,7,8,17,22,23,24,25.

All details we checked
What it sells756 products: Lucite and plated fashion jewelry, demi-fine vermeil, antique and vintage jewelry, and handbags31
Prices (product feed)Jewelry from $49 (rings) to $13,000 (an antique ring)31
Fashion pieces: metal14k gold plated brass or rhodium-tone plated brass, with crystals3
Fashion pieces: metal (silver tone)Rhodium tone plated brass24
Crystals named as suchCustom-cut crystals25
Plating thicknessNot given3,4,5,6,7,17,22,23,24,25,31
Demi-fine lineVermeil with moissanite and white topaz, named in each title8
Antique pieces: metal14k or 18k gold, 14k gold fill, platinum (purity not given)6
Antique pieces: metal (another page)18k gold, enamel, diamond, 14k gold5
Gold fill named as such14k gold fill17
Natural stones named'Natural diamonds', 'natural Burmese rubies', 'natural jade'6
Jade ring'Natural jade cabochon'22
Diamonds in antique piecesDescribed by cut only: no carat weight or quality5
Diamond weight, quality or reportsNone on the diamond pages we read4,5,6
AppraisalNone mentioned4,5,6,7,8
Where antiques come from'Trusted and reputable dealers'7
Sourcing policyNone found1,3,4,5,6,7,8,17,22,23,24,25
RingsSold in set sizes4

Payment

The store runs on Shopify8. It takes Visa, Mastercard, American Express, Discover, Diners Club, JCB, Shop Pay, Apple Pay and PayPal, and offers Afterpay installments7.

All details we checked
Payment methodsVisa, Mastercard, Amex, Discover, Diners Club, JCB, Shop Pay, Apple Pay, PayPal7
InstallmentsAfterpay7
Checkout platform (page code)Shopify8

What customers say

Google ratings of its boutiques are mixed and based on few reviews: 4.8 from 16 for Court St in Brooklyn, 4.4 from 17 for Madison Ave and 3.6 from 14 for Greenwich Ave15,16,32. Yelp shows 4.5 from 19 reviews across its locations, and one reviewer of the Madison store calls the service ‘kind and helpful’33,34. Trustpilot shows a TrustScore of 3.5 from about 16 reviews35,36; we’re still checking the exact score and its BBB profile by hand.

The complaints we found are about quality: a review on its BBB profile calls the jewelry ‘beautifully designed but of terrible quality’19, a Yelp reviewer says the back of a belt ‘peeled off so easily’37, a Reddit fan says some newer pieces don’t hold up as they used to38, and posts in Facebook groups warn that its pieces are ‘cheaply plated base metals that will tarnish’20. Its TikTok account has 117K followers39.

All details we checked
Google: 162 Court St, Brooklyn4.8 from 16 reviews16
Google: 1001 Madison Ave4.4 from 17 reviews32
Google: 125 Greenwich Ave3.6 from 14 reviews15
Yelp (all locations)4.5 from 19 reviews33
Yelp (Madison Ave)'Service is kind and helpful'34
Trustpilot score (in Google)TrustScore 3.5 out of 535
Trustpilot (in Google)16 reviewers (UK page)36
BBB profile (Alexis Bittar Inc., Brooklyn)A review: 'beautifully designed but of terrible quality'19
Yelp reviewA belt's back 'peeled off so easily'37
Reddit, r/handbagsA fan says some newer jewelry doesn't hold up as it used to38
Facebook group posts'Do not buy Alexis Bittar jewelry': plated base metals that tarnish20
TikTok117K followers39

Alternatives to Alexis Bittar

  • Monica Vinader — Gold-vermeil and recycled-silver jewelry with 100-day returns and a 5-year warranty
  • LAGOS — Philadelphia designer jewelry with 30 days to return and a free US return label on orders over $100
  • UNOde50 — Handmade plated statement jewelry with free returns within 30 days of delivery

Alexis Bittar FAQ

Is Alexis Bittar legit?

Yes, it’s the designer’s own brand, with three New York boutiques and a named operating company1,2,10, and it’s sold at Bergdorf Goodman and Neiman Marcus28,30. Its terms are modest, though: 21 days to return full-price pieces with a $6 label13, a six-month warranty that excludes antiques7, and the complaints we found are about quality19,37.

Who owns Alexis Bittar?

Its founder, designer Alexis Bittar, born in Brooklyn in 19681. He sold the brand to Brooks Brothers in 2015 and bought it back in 2020, after Brooks Brothers filed for bankruptcy1,9. The site is operated by AnonX Inc., doing business as Alexis Bittar10.

Is Alexis Bittar real gold?

Mostly not: the fashion pieces we checked are 14k gold-plated or rhodium-tone plated brass3,24, and the demi-fine line is vermeil8. Its antique and vintage pieces are in 14k or 18k gold, gold fill or platinum5,6,17.

Does Alexis Bittar jewelry tarnish?

The brand itself says its fashion collections are plated metal that ‘may darken or tarnish with normal wear’, and that it can’t repair discolored or tarnished items7.

What is Alexis Bittar's return policy?

Unworn pieces bought at full price can be returned for a refund or exchange within 21 days of receipt13, with a $6 flat-rate label through Loop13. You get the merchandise amount back, not shipping13; sale items are final sale13.

Does Alexis Bittar have a warranty or repairs?

Its jewelry has a six-month limited warranty: defective pieces are replaced with the same or a comparable product7. After that, repairs may be possible for a fee plus shipping7. Antique and vintage pieces have no warranty and can’t be repaired7.

Does Alexis Bittar offer free shipping?

Yes, US ground shipping is free on orders of $200 or more before tax; otherwise ground costs $87,14.

Where are Alexis Bittar's stores?

Its own boutiques are in New York: 162 Court St in Brooklyn, 1001 Madison Ave and 125 Greenwich Ave2. Its jewelry is also sold at Bergdorf Goodman, Saks and Neiman Marcus28,29,30. The designer himself is from Brooklyn1.

How we score stores

The Trust Score adds up 100 points across six areas: identity & transparency (20), purchase protection (25), warranty & aftercare (15), product transparency (15), payment safety (10), reputation (15). Every point is tied to a fact we can link to, and the rules are the same for every store. Read the full methodology.

90+ Excellent · 75–89 Trustworthy · 60–74 Mostly reliable · below 60 Proceed with caution. Ratings from other platforms are summarized in our own words with a link; we don’t copy reviews.

Update history

  • Nov 3, 2026 — First published, before our editor’s review. Every fact checked against alexisbittar.com and the other sources listed below as they read that day.
About this review

Researched and written by the Trusted Jewelries team. Every fact is checked against its source by our software. Our editor, Valentina Di Roberto, hasn’t reviewed this Trust Check yet; once that’s done, the editor’s name and the review date will appear here. Stores can’t pay for a review or a score. Found a mistake or a policy that has changed? Tell us and we’ll correct it.

Sources

All pages were read on Nov 3, 2026. Store policies change — check the store’s current terms before you buy.

  1. Alexis Bittar — About Us | ALEXIS BITTAR
  2. Alexis Bittar — Alexis Bittar Jewelry Store Locations in New York
  3. Alexis Bittar — product page: Éclat Gold Crystal Cluster Bib Necklace- Petal
  4. Alexis Bittar — product page: Antique Victorian 1800s 14k Gold Amethyst & Inlaid Diamond Ring
  5. Alexis Bittar — product page: Antique 1800s 18k & 14k Gold Mine-Cut Diamond Hand-Etched Black Enamel
  6. Alexis Bittar — product page: Vintage 1930s Platinum Burmese Rubies & Diamond Ring
  7. Alexis Bittar — customer service
  8. Alexis Bittar — home page
  9. forbes.com: Alexis Bittar Is Back: The Jeweler Buys His Namesake … — Google result snippet, Nov 3, 2026
  10. Alexis Bittar — Privacy policy
  11. Alexis Bittar — Contact information
  12. Domain registration record (RDAP)
  13. Alexis Bittar — Refund policy
  14. Alexis Bittar — Shipping policy
  15. Google search: alexis bittar 125 greenwich ave
  16. Google search: alexis bittar 162 court st brooklyn
  17. Alexis Bittar — product page: Antique Victorian 1800s 14k Gold Fill with Mother of Pearl & Garnet Ho
  18. Alexis Bittar — Terms of service
  19. bbb.org: Alexis Bittar Inc. | BBB Business Profile — Google result snippet, Nov 3, 2026
  20. facebook.com: Do not buy Alexis Bittar jewelry‼️ — Google result snippet, Nov 3, 2026
  21. Alexis Bittar — product page: Jewelry Gift Wrap
  22. Alexis Bittar — product page: Vintage 1970s 14k Gold & Jade Handmade Ring
  23. Alexis Bittar — product page: Vintage 1930s 14k Gold Fill Jester Charm Pendant Necklace
  24. Alexis Bittar — product page: Éclat Silver Crystal Cluster Bib Necklace- Air
  25. Alexis Bittar — product page: Éclat Gold Crystal Cluster Pendant Necklace- Petal
  26. en.wikipedia.org: Alexis Bittar — Google result snippet, Nov 3, 2026
  27. mapquest.com: Alexis Bittar – CLOSED, 65 Prince St, New York, NY 10012 … — Google result snippet, Nov 3, 2026
  28. bergdorfgoodman.com: Alexis Bittar — Google result snippet, Nov 3, 2026
  29. saksfifthavenue.com: Women's Alexis Bittar Designer Fashion Jewelry — Google result snippet, Nov 3, 2026
  30. neimanmarcus.com: Alexis Bittar — Google result snippet, Nov 3, 2026
  31. Alexis Bittar's product feed (products.json on alexisbittar.com, all 756 products)
  32. Google search: alexis bittar 1001 madison ave
  33. yelp.com: Alexis Bittar Reviews | Read Customer Service … — Google result snippet, Nov 3, 2026
  34. m.yelp.com: ALEXIS BITTAR – Updated October 2026 – 1001 Madison … — Google result snippet, Nov 3, 2026
  35. trustpilot.com: Alexis Bittar Reviews | Read Customer Service … — Google result snippet, Nov 3, 2026
  36. uk.trustpilot.com: Alexis Bittar Reviews | Read Customer Service … — Google result snippet, Nov 3, 2026
  37. yelp.com: Alexis Bittar – Jewelry — Google result snippet, Nov 3, 2026
  38. reddit.com: Anyone familiar with Alexis Bittar handbags? What do you … — Google result snippet, Nov 3, 2026
  39. tiktok.com: Alexis Bittar (@alexisbittar) — Google result snippet, Nov 3, 2026
Alexis Bittar 46/100Affiliate linkVisit Alexis Bittar