By the Trusted Jewelries team · Published Oct 29, 2026 · Updated Oct 29, 2026 · Facts checked Oct 29, 2026 · How we check stores
62Trust Score
Mostly reliable
See the breakdown

Our verdict

A long-running New Orleans design house with free 30-day returns and real people on the phone — but no general warranty, paid repairs, and insurance only on orders over $1,000.

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Best for

  • New Orleans-themed silver and gold pieces bought new, with free returns if they don’t suit1,2

Not ideal for

  • Buyers who want a warranty or free aftercare1,3,4

The bottom line. Mignon Faget, Ltd.4 is the design house named after its founder, running for more than 55 years5, with galleries on Magazine Street in New Orleans and in Metairie6,7. Returns are free within 30 days of purchase, by UPS label or in a gallery1,4, refunds go back to your card with a receipt1, and orders ship in one to three business days, free over $1504,8. Its diamonds are small accent stones listed with weight and quality9, and it offers Affirm financing10. It loses points because there’s no general warranty — repairs and cleaning are paid1,3,4 — shipping is insured only on orders over $1,0008, lost parcels aren’t addressed1,4,8, and independent reviews are few: one on Trustpilot11.

What we like

  • Company, founder and New Orleans address named4,5,6
  • Free returns within 30 days, by mail or in a gallery1
  • Phone, email and text with customer service4,6,12
  • Accent diamonds listed with carat weight and quality9
  • Affirm financing; free shipping over $1504,10

Watch out for

  • No general warranty; repairs and cleaning are paid1,3,4
  • Insurance and signature only on orders over $1,0008
  • Special orders and ‘last chance’ sale items are final1
  • Diamonds called ‘cultured’ rather than plainly lab-grown9
  • Only one Trustpilot review; US shipping only8,11
How we checked Mignon Faget. On Oct 29, 2026 we read 19 pages of Mignon Faget’s website — policies, FAQ, terms, warranty and contact pages, and saved a copy of each. All 33 facts in this review come from those copies or from the other sources listed at the end, and each one was checked against its saved source before publishing. We also looked at the domain registration record and Trustpilot.
On this pageAt a glanceTrust Score breakdownWho is behind Mignon FagetHow to reach Mignon FagetReturns & exchangesShipping & deliveryWarranty, cleaning & repairsWhat Mignon Faget sells & what it costsPaymentWhat customers sayMignon Faget FAQUpdate historySources

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Mignon Faget policies at a glance

Return window30 days from purchase, unworn, with receipt1,4
Return shippingFree UPS label1
Can't be returnedSpecial orders and 'last chance' items1
RefundTo your card or financing with a receipt; store credit without one1
WarrantyNone in general (1 year on Halo bangles only)1,2,3,4
Repairs & resizingPaid, quoted after inspection3
ShippingShips in 1–3 business days; free over $150; insured only over $1,0004,8
PaymentCards; Affirm financing1,10
Company named on the siteYes: Mignon Faget, Ltd. (New Orleans)4,6

How Mignon Faget scores

Identity & transparency
20 / 20
New Orleans address published; Phone, email and text messaging; Domain registered in 1996; Mignon Faget, Ltd. named; Founder named on the About page
Purchase protection
21 / 25
30 days; Free return label; Full refund with a receipt; no restocking fee; Returns page and FAQ agree; Special orders and sale items excluded; Insured and signed only over $1,000; No lost-parcel process
Warranty & aftercare
0 / 15
No general warranty (one product line has a year); Cleaning and polishing are paid; Repairs and sizing quoted, not free; No warranty to speak of
Product transparency
8 / 13
Accent diamonds: total weight and quality stated; Metals named; plating thickness not; Diamonds called 'cultured', not plainly lab-grown; Only small accent diamonds (doesn't apply); No sourcing policy
Payment safety
9 / 10
Cards; PayPal not mentioned; Affirm; Miva Merchant
Reputation
3 / 15
Only 1 review; Gallery rating to be checked; No BBB profile found; No recurring complaint pattern found

Not scored because they don't apply to Mignon Faget: appraisal. The other 98 points are scaled to 100 (61 of 98). We are still checking the Google rating of Mignon Faget's Magazine Street gallery and whether it has a BBB profile; the score will be updated when that's done.

The same rules apply to every store. How the Trust Score works

Who is behind Mignon Faget

Mignon Faget, Ltd.4 is the design house named after the New Orleans jeweler who founded it, and it has run for more than 55 years5. Its gallery address is 3801 Magazine Street in New Orleans6, with another gallery in Metairie7; its domain dates from 199613. It sells and ships within the US only8. Wikipedia calls Faget one of New Orleans’ premier designers of fine jewelry14.

All details we checked
CompanyMignon Faget, Ltd.4
FounderDesigner Mignon Faget; the house bears her name, 55+ years on5
Address3801 Magazine Street, New Orleans, LA 70115 (moving across the street to 3806)6
GalleriesMagazine Street in New Orleans and Metairie7
Domain registeredDecember 17, 199613
Where it sellsUS only; no international orders8

How to reach Mignon Faget

Customer service takes calls on a toll-free number4, email6 and text messages, weekdays 9 to 5 Central12.

All details we checked
Phone1-800-375-75574
Email[email protected]6
Text messagesPhone, email or text, Mon–Fri 9–5 Central12

Returns & exchanges

Unworn pieces can be returned within 30 days of purchase with the receipt1,4, free, with a UPS label you print at home, or at any gallery1. With a receipt, the refund goes back to your card or financing; without one, or for gifts, you get store credit or an exchange1. Special orders and ‘last chance’ sale items can’t be returned or exchanged1.

All details we checked
Return window30 days from purchase, unworn, with the receipt; in store or by mail1
Return window (FAQ)30 days from purchase4
Return shippingFree UPS return label1
RefundTo the original card or financing with a receipt; store credit without one; gifts get exchange or store credit1
Final saleSpecial orders and 'last chance' items1

Shipping & delivery

Most orders ship within one to three business days8, free on jewelry orders over $1504. Orders over $1,000 must go insured with a signature; below that, a signature costs $3.25 extra and insurance isn’t mentioned8. The pages don’t say what happens to a lost parcel1,4,8.

All details we checked
ShippingMost orders ship in 1–3 business days; free jewelry shipping over $1508
Free shippingOn jewelry orders over $1504
Insurance and signatureRequired on orders over $1,000; otherwise a signature costs $3.25 extra8
Lost parcelsNot described1,4,8

Warranty, cleaning & repairs

Mignon Faget offers no general warranty1,3,4; the exception is its Halo bangles, which carry a one-year warranty on construction2. Repairs go through its studio: after an inspection it emails you the service fee, and you pay the return shipping3. Cleaning and polishing are priced, for example $48 for a polish3. Rings come in whole sizes 5 to 1015.

All details we checked
Warranty wordingNo general warranty on its returns, FAQ or repair pages1,3,4
The one exceptionHalo bangles: 1-year warranty on construction2
WarrantyNone stated; repairs are quoted with service fees3
Cleaning and repair pricesPaid, e.g. a polish with or without patina for $483
RingsSold in whole sizes 5–1015

What Mignon Faget sells & what it costs

Pieces come in sterling silver, rhodium- or gold-plated silver, solid 14k gold and bronze, without a plating thickness2. Its diamonds are small accent stones listed with carat weight and quality — 0.27 ct, G/SI2 on the earrings we opened — and described as ‘cultured’ rather than plainly lab-grown9. It doesn’t offer appraisals4 or publish a sourcing policy2,4,5. Its bestsellers page lists 48 pieces from $68 to $76016.

All details we checked
MetalsSterling silver, rhodium- or gold-plated silver, solid 14k gold, bronze; no plating thickness2
Diamonds on a product pageAccent diamonds with weight and quality, called 'cultured': 0.27 ct, G/SI29
AppraisalNot offered4
Sourcing policyNone published2,4,5
Prices on its bestsellers page$68–$760 for the 48 listed; median about $13316

Payment

Refunds go back to the card or financing used1, and its pages load Affirm’s ‘as low as’ financing module10 on a Miva Merchant store10. PayPal isn’t mentioned.

All details we checked
Cards and financingCards; refunds mention a 'financing method'1
InstallmentsAffirm (its 'as low as' module is in the page code)10
CheckoutMiva Merchant store10

What customers say

Online reviews are scarce: Trustpilot lists a single review11, and we found no BBB profile or recurring complaints. Its standing is mostly local — Wikipedia names Faget among New Orleans’ premier fine-jewelry designers14.

All details we checked
Trustpilot1 review11
StandingWikipedia: 'one of New Orleans' premier designers of fine jewelry'14

Alternatives to Mignon Faget

  • Catbird — Brooklyn solid-gold jewelry with a two-year warranty
  • Shane Co. — US jeweler with free 60-day returns, free insured shipping and free lifetime care

Mignon Faget FAQ

What is Mignon Faget's return policy?

30 days from purchase for unworn pieces with the receipt, with a free UPS label or at a gallery1. Special orders and ‘last chance’ items are final1.

Does Mignon Faget have a warranty?

Not in general1,3,4; only its Halo bangles carry a one-year warranty2. Repairs are quoted with a service fee3.

Does Mignon Faget clean jewelry?

Yes, for a fee: its studio cleans and polishes Mignon Faget pieces, for example $48 for a polish3.

Is Mignon Faget sterling silver?

Many pieces are, and others are solid 14k gold, gold- or rhodium-plated silver, or bronze2.

Does Mignon Faget offer free shipping?

Yes, on jewelry orders over $1504.

How we score stores

The Trust Score adds up 100 points across six areas: identity & transparency (20), purchase protection (25), warranty & aftercare (15), product transparency (15), payment safety (10), reputation (15). Every point is tied to a fact we can link to, and the rules are the same for every store. Read the full methodology.

90+ Excellent · 75–89 Trustworthy · 60–74 Mostly reliable · below 60 Proceed with caution. Ratings from other platforms are summarized in our own words with a link; we don’t copy reviews.

Update history

  • Oct 29, 2026 — First published, before our editor’s review. Every fact checked against Mignon Faget's pages as they read that day.
About this review

Researched and written by the Trusted Jewelries team. Every fact is checked against its source by our software. Our editor, Valentina Di Roberto, hasn’t reviewed this Trust Check yet; once that’s done, the editor’s name and the review date will appear here. Stores can’t pay for a review or a score. Found a mistake or a policy that has changed? Tell us and we’ll correct it.

Sources

All pages were read on Oct 29, 2026. Store policies change — check the store’s current terms before you buy.

  1. Mignon Faget — Returns & Exchanges | Return Policy | Mignon Faget
  2. Mignon Faget — Jewelry Care | Mignon Faget
  3. Mignon Faget — Cleaning & Repairs | Mignon Faget
  4. Mignon Faget — Frequently Asked Questions | Mignon Faget
  5. Mignon Faget — About Us | Mignon Faget
  6. Mignon Faget — Copyright and T&Cs | Mignon Faget | New Orleans Jewelry
  7. Mignon Faget — Where to Buy | New Orleans Jewelry Stores | Mignon Faget
  8. Mignon Faget — Shipping & Handling | Mignon Faget
  9. Mignon Faget — product page: Crescent Moon Pave Diamond Earrings | Mignon Faget
  10. Mignon Faget — home page
  11. ca.trustpilot.com: Mignon Faget Reviews — Google result snippet, Oct 29, 2026
  12. Mignon Faget — Contact Us | Mignon Faget
  13. Domain registration record (RDAP)
  14. en.wikipedia.org: Mignon Faget — Google result snippet, Oct 29, 2026
  15. Mignon Faget — product page: Acanthus Ring | Mignon Faget
  16. Mignon Faget — Bestselling Fine Jewelry | Mignon Faget