Is 8 Other Reasons legit? Our verdict
An accessories label founded in Australia in 2010 and now based in Los Angeles, selling plated statement jewelry from $13 to $122 next to cowhide bags and belts — but its return terms differ from page to page, earrings and sale items can't be returned, you pay return postage, and there's no warranty.
Visit 8 Other ReasonsThe bottom line. 8 Other Reasons is an accessories label founded in Australia and led by designer Charles Lichaa, which started in 20105; its domain dates from February 201016. It now gives an address in downtown Los Angeles, 850 S Broadway2, which Google lists as a corporate office17, and its bags are also sold by Shopbop and Anthropologie18,19. Its jewelry is 18k gold- or rhodium-plated ‘base metal alloy’, from $13 to $1221,7, with free US shipping and a Shopify checkout that takes cards and PayPal2,20. It scores low because its pages disagree on returns: a 15-day window on every page, 7 days to ask and 30 days to send on its Shipping & Returns page, and an exchange or a credit note for a change of mind in its refund policy, whose only refund section is for orders shipped within Australia2,3,4. Earrings and sale items are final sale2, you pay return postage2, faulty pieces are its only cover — reported within 48 hours under the refund policy3 — email is the only contact2,3,4,5,6,21,22, and no company is named2,3,4,5,20,21,23.
What we like
- Founded in Australia in 2010 and led by a named designer, Charles Lichaa5,24
- Free standard shipping on all US orders2
- No restocking fee, according to its Shipping & Returns page2
- Plating — 18k gold or rhodium — named for the plated pieces we checked, on lead- and nickel-free base metal7,11
- Cards, PayPal, Afterpay, Klarna and Shop Pay Installments on a Shopify checkout2,20
- Route shipping protection offered on every order7
Watch out for
- Return terms differ: a 15-day banner, 7 days to ask and 30 to ship on one page, and an exchange or credit note for a change of mind in the refund policy2,3,4
- Earrings and all sale items can’t be returned or exchanged2
- You pay return postage, and returns lost in transit are your risk2
- No warranty: the refund policy covers faulty pieces only if you report them within 48 hours of receipt2,3,4,5,6,7,8,9,10,11,12,13,14,15
- Email is the only way to reach it; the contact page still shows the theme’s placeholder text2,3,4,5,6,21,22
- Acrylic pearls sold as ‘Pearl Cluster Drop Earrings’ without saying so on the product page1,9
- No company named, and no Trustpilot profile found2,3,4,5,20,21,23,25
On this page
At a glanceTrust Score breakdownWho is behind 8 Other ReasonsHow to reach 8 Other ReasonsReturns & exchangesShipping & deliveryWarranty & careWhat 8 Other Reasons sells & what it costsPaymentWhat customers say8 Other Reasons FAQUpdate historySourcesOther stores we’ve checked
8 Other Reasons policies at a glance
| Return window | 15 days on the site's banner; 7 days to ask and 30 days to send back on the Shipping & Returns page; the refund policy offers an exchange or credit note for a change of mind, and its refund section covers orders shipped within Australia2,3,4 |
|---|---|
| Return shipping | Paid by you; returns lost in transit are your risk2 |
| Can't be refunded | Earrings (for hygiene reasons) and all sale items2,3 |
| Refund | Item price, no restocking fee, processed within 7 business days (Shipping & Returns page); original shipping not refunded2,3 |
| Warranty | None; faulty items refunded or exchanged if reported within 48 hours of receipt (30 days on another page)2,3,4,5,6,7,8,9,10,11,12,13,14,15 |
| Resizing | Not offered2,3,4,5,6,7,8,9,10,11,12,13,14,15 |
| Shipping | Free standard shipping on all US orders (5–7 business days); Route protection available; no signature mentioned2,3,4,7,8,9,10,11,12,13,14,15 |
| Financing | Afterpay, Klarna, Shop Pay Installments2 |
| Payment | Visa, Mastercard, Amex, Discover, PayPal (Shopify checkout)2,20 |
| Company named on the site | No: '8 Other Reasons', Los Angeles, with no company form2,3,4,5,20,21,23 |
How 8 Other Reasons scores
| Identity & transparency | 12 / 20 850 S Broadway, Suite 300, Los Angeles; Email only; no phone or chat; Domain registered in 2010; No legal entity named; Designer Charles Lichaa named on the About page |
| Purchase protection | 4 / 25 7 days to ask for a return (15 on the banner); the refund policy offers an exchange or credit note for a change of mind; You pay return shipping; Refund policy: exchange or credit note for a change of mind (the other page: refund, no restocking fee); 15 days, 7 and 30 days, or 48 hours; refund, or an exchange or credit note; Earrings and sale items excluded; Free; Route protection available, no signature; No lost-parcel process described |
| Warranty & aftercare | 0 / 15 No warranty; faulty items within 48 hours (30 days on another page); No cleaning, repair or re-plating; Sells rings; no resizing; No warranty to speak of |
| Product transparency | 3 / 8 Sells no diamonds and no body piercing jewelry (doesn't apply); Plating named, thickness not; base metal only 'alloy'; Acrylic pearls sold as 'Pearl'; a 'semiprecious stone' not named; No diamonds or precious gemstones (doesn't apply); Only its cowhide sourcing is described |
| Payment safety | 7 / 7 Cards and PayPal; Most products cost under $100 (doesn't apply); Shopify |
| Reputation | 3 / 15 No Trustpilot profile found; Online-only: scored on Trustpilot, where we found no profile; No BBB profile found; No recurring complaint pattern found |
Not scored because they don't apply to 8 Other Reasons: diamond grading, appraisal, installments. The other 90 points are scaled to 100 (29 of 90). We are still looking for 8 Other Reasons on Trustpilot and the BBB; the score will be updated when that's done.
The same rules apply to every store. How the Trust Score works
Who is behind 8 Other Reasons
The site is operated by ‘8 Other Reasons’20, with no company form such as Inc. or LLC anywhere we looked2,3,4,5,20,21,23. Its About page says the brand was founded in Australia, is led by designer Charles Lichaa, and started as an accessories line in 20105; Revolve, which stocks it, describes it the same way24. The 8otherreasons.com domain dates from February 201016.
It now gives an address in downtown Los Angeles, 850 S Broadway, Suite 3002, which Google lists as a ‘corporate office’17. Its product pages say pieces are designed in its downtown LA studio and ‘hand made’7. Its bags are also sold by Shopbop and Anthropologie18,19.
All details we checked
| Who runs the site | '8 Other Reasons'; no company form (Inc., LLC) given20 |
|---|---|
| Legal entity | Not named2,3,4,5,20,21,23 |
| Founder and history | Founded in Australia, led by designer Charles Lichaa; started as an accessories line in 20105 |
| Retailer's description (Revolve) | 'Helmed by designer Charles Lichaa', an Australian accessories line launched in 201024 |
| Domain registered | February 19, 201016 |
| Address | 850 S Broadway, Suite 300, Los Angeles, CA 90014 (return address)2 |
| Google listing at that address | 'Corporate office in Los Angeles, California', 850 S Broadway17 |
| Where pieces are designed | Designed in its downtown Los Angeles studio; 'hand made'7 |
| Sold by other retailers (Shopbop) | Shopbop sells its bags18 |
| Sold by other retailers (Anthropologie) | Listed as a brand at Anthropologie19 |
How to reach 8 Other Reasons
The only channel we found is email, at [email protected]2. The contact page has a form for your name, email and message, under the theme’s placeholder text (‘Use this text to share information about your brand with your customers’)21. We found no phone number, chat or text messaging2,3,4,5,6,21,22.
All details we checked
| [email protected]2 | |
| Contact page | A form (name, email, message) under the theme's unedited placeholder text21 |
| Phone, chat or text messaging | None on the pages we read2,3,4,5,6,21,22 |
| Chat widget (page code) | None in the page code2,4,21 |
Returns & exchanges
8 Other Reasons describes its returns three ways. A banner on every page and the product pages we read promise a ’15-day return window’4,7. Its Shipping & Returns page says to email within 7 days of receiving your order to start a return, and to send the item back within 30 days of receipt, unworn, unused and with all tags and security seals2. There’s no restocking fee, but you pay return shipping, the original shipping isn’t refunded, and returns lost in transit are your risk2. Returns are processed within 7 business days, and you can take a credit note instead of a refund2.
Its refund policy, by contrast, offers an exchange — or a credit note — when you change your mind3, and its only section on refunds is headed ‘Refund of Orders shipped within Australia’, asking for a Return ID within 48 hours of receipt3. Both pages agree that earrings, for hygiene reasons, and sale items can’t be returned or exchanged2,3.
The banner says 15 days4; the Shipping & Returns page gives 7 days to ask and 30 days to send the piece back2; the refund policy offers an exchange or a credit note for a change of mind, and its only refund section is for orders shipped within Australia3. We score the version that’s worse for the buyer. If you might send a piece back, email [email protected] as soon as it arrives and ask whether you’ll get a refund2.
Check 8 Other Reasons’s current return policy on 8otherreasons.com ↗
All details we checked
| Banner on every page | 'Hassle-free returns — 15-day return window'4 |
|---|---|
| Product pages | '15-day return window'7 |
| Shipping & Returns page | Email within 7 days of receiving the order to start a return; send it back within 30 days of receipt2 |
| Condition | Unworn, unused, undamaged, with all original tags and security seals2 |
| Fees and postage (Shipping & Returns page) | No restocking fees; you pay return shipping; original shipping not refunded2 |
| Returns lost in transit | Not 8 Other Reasons' liability2 |
| Processing | Within 7 business days of receiving the item2 |
| Credit note | Offered instead of a refund for items in original condition2 |
| Refund policy: change of mind | An exchange, or a credit note, for unworn items with security tags3 |
| Refund policy: refunds | Described only for 'orders shipped within Australia': ask for a Return ID within 48 hours of receipt3 |
| Earrings | Final sale for hygiene reasons: no return or exchange2 |
| Sale items | No refunds or exchanges2 |
| Refund policy: exclusions | No refunds or exchanges on sale items or earrings; shipping not refunded3 |
| Refund policy: returns lost in transit | Not 8 Other Reasons' responsibility3 |
Shipping & delivery
Standard shipping is free on all US orders and takes 5–7 business days; express shipping, 2–3 business days, is available at checkout2. The Shipping & Returns page says orders are processed within 1–2 business days, while product pages say orders ship in 4 days2,7. It ships worldwide, with duties paid by the buyer2.
Every order can be protected by Route; the pages we read don’t say what that costs7. We found no signature requirement and no policy for parcels lost on the way to you2,3,4,7,8,9,10,11,12,13,14,15,26.
Check 8 Other Reasons’s current shipping options on 8otherreasons.com ↗
All details we checked
| Free shipping | Free standard shipping on all US orders, 5–7 business days; express 2–3 business days at checkout2 |
|---|---|
| Handling time | 1–2 business days on the Shipping & Returns page; 'ships in 4 days' on product pages2 |
| Handling time (product pages) | 'Orders ship in 4 days'7 |
| International | Ships worldwide; duties paid by the buyer2 |
| Shipping protection | Route protection available on every order (cost not stated)7 |
| Signature | Not mentioned2,3,4,7,8,9,10,11,12,13,14,15 |
| Lost or missing parcels | No process described2,3,4,7,8,9,10,11,12,13,14,15,26 |
Warranty & care
We found no warranty, repair, re-plating or resizing service2,3,4,5,6,7,8,9,10,11,12,13,14,15. Faulty items are the only cover: the Shipping & Returns page offers a refund or exchange if an item arrives faulty or becomes faulty within 30 days, but the refund policy says you must report a fault within 48 hours of receipt, with the security tags still attached2,3. Variations in glass stones, natural stones and matte finishes don’t count as faults2. Product pages ask you to keep pieces away from perfume and excessive water ‘to avoid discoloring’, and say damage from careless wear or storage isn’t the brand’s responsibility7.
Check 8 Other Reasons’s current warranty terms on 8otherreasons.com ↗
All details we checked
| Warranty, repairs, resizing, re-plating | None offered on the pages we read2,3,4,5,6,7,8,9,10,11,12,13,14,15 |
|---|---|
| Faulty items (Shipping & Returns page) | Faulty on arrival or within 30 days: refund or exchange; email photos2 |
| Faulty items (refund policy) | Refund or exchange only if reported within 48 hours of receipt, tags still attached3 |
| Care note on product pages | Keep away from perfume and water 'to avoid discoloring'; damage from careless wear or storage not its responsibility7 |
What 8 Other Reasons sells & what it costs
Its product feed lists 310 products: earrings, necklaces, bracelets and rings, but also handbags, belts, hats and other accessories1. Jewelry costs $13 to $122; handbags go up to $5251. We found no diamonds and no body piercing jewelry — the body jewelry in its feed is body and belly chains and toe rings1,7,8,9,10,11,12,13,14,15. Rings come in several sizes7.
The metal pieces we checked are plated: product pages name 18k gold plating (22k on a cowhide cuff) or rhodium plating over a ‘Base Metal Alloy’, e-coated and free of lead and nickel7,8,11, but none gives a plating thickness1,2,7,8,9,10,11,12,13,14,15. Most stones on those pages are named for what they are — crystals, rhinestones, acetate beads, faux and acrylic pearls10,11,14,15 — with two exceptions: the Eclipse earring is sold as ‘Pearl Cluster Drop Earrings’ without saying its pearls are acrylic, as its product feed tags them1,9, and a seashell necklace is ‘80% Semiprecious stone’ without naming the stone13.
The only sourcing statement we found is about its cowhide, ‘ethically sourced as a by-product of the meat industry’; we found nothing about where its metals come from2,4,5,7,8,9,10,11,12,13,14,15.
All details we checked
| What it sells | 310 products: 176 jewelry pieces (earrings, necklaces, bracelets, rings, anklets), plus handbags, belts, hats and other accessories1 |
|---|---|
| Prices (product feed) | Jewelry $13 to $122; handbags up to $5251 |
| Diamonds and body piercing jewelry | None in the product feed (its 'body jewelry' is chains and toe rings)1,7,8,9,10,11,12,13,14,15 |
| 'Body jewelry' | Body and belly chains and toe rings1 |
| Rings | Finger rings in several sizes7 |
| Plating | 18k (or 22k) gold plating or rhodium plating, named on each product page we read7 |
| Cowhide cuff | Cowhide, 22k gold plated8 |
| Plating (silver-tone pieces) | Rhodium plated11 |
| Base metal | 'Base Metal Alloy', e-coated, lead- and nickel-free7 |
| Plating thickness | Not given1,2,7,8,9,10,11,12,13,14,15 |
| Beaded necklace | Acetate beads, 18k gold plated10 |
| Faux pearls named as such | 'Faux pearl details', 'acrylic pearl accents'14 |
| Acrylic pearls named as such | 'Acrylic pearl accents'15 |
| Eclipse earring page | Sold as 'Pearl Cluster Drop Earrings'; the page doesn't say the pearls are acrylic9 |
| Eclipse earring in the product feed | Tagged 'acrylic pearl'1 |
| Unnamed stone | '80% Semiprecious stone, 20% shell' — the stone isn't named13 |
| Sourcing | Only the cowhide: 'ethically sourced as a by-product of the meat industry'8 |
| Metal or stone sourcing policy | None found2,4,5,7,8,9,10,11,12,13,14,15 |
Payment
The store runs on Shopify20. It takes Visa, Mastercard, American Express, Discover and PayPal, and you can pay in installments with Afterpay, Klarna or Shop Pay Installments2.
All details we checked
| Payment methods | Visa, Mastercard, American Express, Discover, PayPal2 |
|---|---|
| Installments | Afterpay, Klarna and Shop Pay Installments2 |
| Checkout platform | Shopify20 |
What customers say
We found little independent feedback. We found no 8 Other Reasons shop: its Google listing is a corporate office in Los Angeles, with no reviews17. Google results for its domain on Trustpilot show only Trustpilot’s category pages, not a profile for the store25; we’re still checking Trustpilot and the BBB by hand. Its Instagram account has about 111K followers27. In the search results we read, we found no recurring complaints about orders, delivery or refunds.
All details we checked
| Google listing | A 'corporate office' listing with 0 reviews; no store17 |
|---|---|
| Trustpilot in Google results | Only Trustpilot category pages, no 8 Other Reasons profile25 |
| About 111K followers27 |
Official social profiles
Linked from 8 Other Reasons’s own website, so these are the brand’s real accounts.
Alternatives to 8 Other Reasons
- UNOde50 — Handmade plated statement jewelry with free returns within 30 days of delivery
- Estella Bartlett — Gold- and silver-plated brass jewelry with 30 days to return and a one-year guarantee
- Monica Vinader — Gold-vermeil and recycled-silver jewelry with 100-day returns and a 5-year warranty
8 Other Reasons FAQ
Is 8 Other Reasons legit?
It’s a real brand: founded in Australia, led by designer Charles Lichaa and started in 20105, with a corporate office in Los Angeles17, and its bags are sold at Shopbop and Anthropologie18,19. But its terms are weak: its pages give 15 days, 7 days, or an exchange or credit note for returns2,3,4, earrings and sale items are final sale2, and there’s no warranty2,3,4,5,6,7,8,9,10,11,12,13,14,15.
Who owns 8 Other Reasons?
Its About page says the brand was founded in Australia and is led by designer Charles Lichaa5. The site doesn’t name a company behind the store2,3,4,5,20,21,23.
What is 8 Other Reasons' return policy?
It depends on the page. A banner promises a 15-day return window4; the Shipping & Returns page says to email within 7 days of receiving your order and send the item back within 30 days, with no restocking fee but return postage paid by you2; the refund policy offers an exchange or a credit note for a change of mind, and its only section on refunds is for orders shipped within Australia3. Earrings and sale items can’t be returned2.
Does 8 Other Reasons jewelry tarnish?
8 Other Reasons doesn’t say how long its plating lasts. The pieces we checked are 18k gold- or rhodium-plated ‘base metal alloy’, e-coated, with no plating thickness given1,2,7,8,9,10,11,12,13,14,15. Its care note says to keep them away from perfume and excessive water ‘to avoid discoloring’, and damage from careless wear or storage isn’t covered7.
How we score stores
The Trust Score adds up 100 points across six areas: identity & transparency (20), purchase protection (25), warranty & aftercare (15), product transparency (15), payment safety (10), reputation (15). Every point is tied to a fact we can link to, and the rules are the same for every store. Read the full methodology.
90+ Excellent · 75–89 Trustworthy · 60–74 Mostly reliable · below 60 Proceed with caution. Ratings from other platforms are summarized in our own words with a link; we don’t copy reviews.
Update history
- Nov 3, 2026 — First published, before our editor’s review. Every fact checked against 8otherreasons.com and the other sources listed below as they read that day.
Researched and written by the Trusted Jewelries team. Every fact is checked against its source by our software. Our editor, Valentina Di Roberto, hasn’t reviewed this Trust Check yet; once that’s done, the editor’s name and the review date will appear here. Stores can’t pay for a review or a score. Found a mistake or a policy that has changed? Tell us and we’ll correct it.
Sources
All pages were read on Nov 3, 2026. Store policies change — check the store’s current terms before you buy.
- 8 Other Reasons' product feed (products.json on 8otherreasons.com, all 310 products)
- 8 Other Reasons — Shipping & Returns | 8 Other Reasons
- 8 Other Reasons — Refund policy – 8 Other Reasons
- 8 Other Reasons — home page
- 8 Other Reasons — About 8 Other Reasons | LA Jewelry & Accessories Brand
- 8 Other Reasons — FAQs | 8 Other Reasons
- 8 Other Reasons — product page: Aeris Ring | Open-Form Statement Ring | 8 Other Reasons
- 8 Other Reasons — product page: Dixie Solo Cuff | Cowhide Cuff Bracelet | 8 Other Reasons
- 8 Other Reasons — product page: Eclipse Pearl Cluster Drop Earrings | Silver | 8OR – 8 Other Reasons
- 8 Other Reasons — product page: Heaven Beaded Necklace – Ocean Charms | 8 Other Reasons
- 8 Other Reasons — product page: Nightfall Crystal Statement Earring | 8 Other Reasons
- 8 Other Reasons — product page: Pluto Stud | Minimalist Stud Earrings | 8 Other Reasons
- 8 Other Reasons — product page: Summer Salt Seashell Necklace | Beaded Shell Necklace | 8OR – 8 Other Reasons
- 8 Other Reasons — product page: Zoe Dangle Earring – Hammered Silver & Faux Pearl | 8OR – 8 Other Reasons
- 8 Other Reasons — product page: Zoe Layered Necklace | Gold Pre-Layered Necklace | 8OR – 8 Other Reasons
- Domain registration record (RDAP)
- Google search: 8 other reasons llc los angeles
- shopbop.com: 8 Other Reasons Crescent Bag — Google result snippet, Nov 3, 2026
- anthropologie.com: 8 Other Reasons — Google result snippet, Nov 3, 2026
- 8 Other Reasons — Terms of service – 8 Other Reasons
- 8 Other Reasons — Contact Us | 8 Other Reasons
- 8 Other Reasons — Contact information – 8 Other Reasons
- 8 Other Reasons — Privacy policy – 8 Other Reasons
- revolve.com: 8 Other Reasons French Bag in Black — Google result snippet, Nov 3, 2026
- trustpilot.com: Best in Fashion Accessories Store United States — Google result snippet, Nov 3, 2026
- 8 Other Reasons — Shipping policy – 8 Other Reasons
- instagram.com: 8 OTHER REASONS (@8otherreasons) — Google result snippet, Nov 3, 2026