Evry Jewels Review: Is Evry Jewels Legit? Trust Check (November 2026)

Q: Is Evry Jewels legit?

It's a real company — Evry Jewels Inc., based in Canada — with five US mall stores. But all sales are final, the standard warranty lasts 30 days, and both of its BBB profiles are rated F for unanswered complaints. Its help center also warns about look-alike scam sites; real order emails come only from support@evryjewels.com.

Q: Is Evry Jewels in the US, and where is it based?

It's based in Canada and has five US stores — in Glendale (California), at Aventura Mall (Florida), Mall of America (Minnesota), Garden State Plaza (New Jersey) and The Westchester (New York) — plus stores in Ontario and Quebec.

Q: How do I contact Evry Jewels customer service?

By email at support@evryjewels.com, through the live chat on its site or its help center's contact form; we found no customer-service phone number.

Q: Does Evry Jewels have free shipping?

Yes, on orders over $40, according to its sale terms.

By the Trusted Jewelries team · Published Nov 3, 2026 · Updated Nov 3, 2026 · Facts checked Nov 3, 2026 · How we check stores

39Trust Score

Proceed with caution

See the breakdown

Our verdict

A Canadian brand selling very cheap gold- and silver-plated trend jewelry online and in five US malls — but all sales are final, the warranty lasts 30 days (despite '1-year warranty' claims in its Google descriptions), lost parcels without paid protection cost $6 to reship, and both its BBB profiles are rated F for unanswered complaints.

Visit Evry Jewels

We may earn a commission if you buy through this link. It never changes the score. How we make money

Best for

Shoppers after cheap trend pieces who accept that every sale is final^1,2

Not ideal for

Anyone who might want to return or exchange a piece²
Anyone shopping for a new piercing: no implant-grade metal named for its belly rings^1,3

The bottom line. Evry Jewels Inc.⁴ is a fashion-jewelry brand based in Canada⁵, with five US mall stores — in Glendale, Aventura, Bloomington, Paramus and White Plains — and more in Ontario and Quebec⁶, on a domain registered in 2019⁷. Its pieces are 14k gold- or silver-plated brass or 18k-plated stainless steel³, and the most expensive item in its product feed is a $99.99 gift box¹; checkout runs on Shopify with cards, PayPal, Shop Pay and Afterpay^3,8. It scores low because all sales are final — no returns, exchanges or cancellations² — and its warranty covers defects for 30 days with a replacement or store credit, while its collection pages in Google promise a 1-year warranty^3,9. Without its paid Package Protection, a lost parcel is reshipped only for a $6 fee⁵. Both of its BBB profiles are rated F for unanswered complaints^10,11, a parent on Reddit says an order was lost and never arrived¹², and its belly rings are plated, with no implant-grade metal named^1,3.

What we like

Five US mall stores where you can see pieces in person⁶
Company named on the site: Evry Jewels Inc.⁴
Email, live chat and a contact form^3,13,14
Low prices: the most expensive item in its feed is a $99.99 gift box¹
Cards, PayPal, Shop Pay and Afterpay on a Shopify checkout^3,8
Its US stores we found on Google are rated 4.4 to 5.0^15,16
Base metals named in its help center: brass or stainless steel³

Watch out for

All sales final: no returns, exchanges or cancellations²
Warranty: 30 days, replacement or store credit only; a year only with paid protection³
Its Google descriptions promise a 1-year warranty on every piece; its policy says 30 days^3,17
Lost parcels without paid Package Protection: reshipped for a $6 fee, or store credit^3,5
BBB rating F on both its US and Canadian profiles, for unanswered complaints^10,11
Reddit reports of a lost order and of add-ons charged without permission^12,18
Pieces named ‘Opal’ tagged as opalite, and ‘Citrine’ stones not identified^1,19
Belly rings with no implant-grade metal named^1,3
No customer-service phone, and the founders named only by first name on its pages^2,3,5,13

How we checked Evry Jewels. On Nov 3, 2026 we read 18 pages of Evry Jewels’s website — policies, FAQ, terms, warranty and contact pages, and saved a copy of each. All 78 facts in this review come from those copies or from the other sources listed at the end, and each one was checked against its saved source before publishing. We also looked at the domain registration record, Trustpilot, BBB and Reddit.

On this page

At a glance Trust Score breakdown Who is behind Evry Jewels How to reach Evry Jewels Returns & exchanges Shipping & delivery Warranty & care What Evry Jewels sells & what it costs Payment What customers say Evry Jewels FAQ Update history Sources

Other stores we’ve checked

Banter54/100 · Proceed with cautionMall piercing kiosks and affordable gold, formerly Piercing Pagoda (Signet) · Visit

Estella Bartlett57/100 · Proceed with cautionGold- and silver-plated brass jewelry and gifts from a London brand, shipping to the US · Visit

Monica Vinader71/100 · Mostly reliableBritish gold-vermeil and recycled-silver jewelry with 100-day returns and a 5-year warranty · Visit

Keyzar78/100 · TrustworthyEngagement rings with lab-grown or natural diamonds · Visit

Shane Co.78/100 · TrustworthyFamily-owned US jeweler since 1929: engagement rings, diamonds, pearls · Visit

Evry Jewels policies at a glance

Return window	None: all sales final^2,3
Return shipping	No returns accepted²
Can't be returned	Everything, online and in its stores^2,3
Refund	None; defects get a replacement or store credit^2,3
Warranty	30 days for defects (replacement or store credit); a year of store-credit cover only with paid protection³
Resizing	Not offered^2,3,5
Shipping	Free over $40; fulfilled in 2–3 business days, then 3–7 to US addresses; paid Package Protection optional^3,5,20
Financing	Afterpay (North American orders)³
Payment	Amex, Visa, Mastercard, Discover, PayPal, Apple Pay, Google Pay, Shop Pay; no debit or prepaid cards^3,8
Company named on the site	Yes: Evry Jewels Inc., based in Canada^4,5

How Evry Jewels scores

Identity & transparency	16 / 20 Store addresses on its store locator; Email and live chat; no customer-service phone; Domain registered in 2019; Evry Jewels Inc. named on the site; First names only on its pages; full names in the press and on LinkedIn
Purchase protection	7 / 25 No returns: all sales final; No returns; No refunds; store credit or replacement for defects only; 'All sales final' on every page we read; Everything is final sale; Package Protection only as a paid add-on; no signature mentioned; Without paid protection: reshipped for a $6 fee or store credit
Warranty & aftercare	2 / 15 30 days (a year only with paid protection); the '1-year' claims in Google conflict; No free cleaning or re-plating; Sells rings; no resizing; Lost and free items excluded, once per item, claims subject to approval
Product transparency	3 / 13 No diamonds; belly rings scored on their metal: plated, no implant grade; Plating and base metals named in the help center; thickness not; 'Opal' pieces tagged opalite; 'Citrine' stones not identified; No diamonds or precious gemstones (doesn't apply); No sourcing policy
Payment safety	7 / 7 Cards and PayPal; Everything costs under $100 (Afterpay is offered) (doesn't apply); Shopify
Reputation	2 / 15 A '4-star rating' from 10,334 reviews; exact TrustScore still to confirm; No flagship named; every US store rating we found is 4.4 or higher; F on both profiles; A non-delivery report, unanswered BBB complaints, deceptive-pricing allegations

Not scored because they don't apply to Evry Jewels: appraisal, installments. The other 95 points are scaled to 100 (37 of 95). We are still confirming Evry Jewels' exact Trustpilot score; the score will be updated when that's done.

The same rules apply to every store. How the Trust Score works

Who is behind Evry Jewels

The site’s terms name Evry Jewels Inc.⁴, and its shipping policy says Evry Jewels is based in Canada⁵. The store locator lists five US stores — in Glendale, at Aventura Mall, at Mall of America in Bloomington, at Garden State Plaza in Paramus and at The Westchester in White Plains — plus two in Ontario and four in Quebec⁶. The evryjewels.com domain dates from August 2019⁷.

Its help center introduces the founders only as ‘Britt and Jake’, siblings who call themselves the 4th generation of jewelry designers in their family³; an article in Google’s results names them as Brittany and Jake Sigal²¹, and LinkedIn lists Jake Sigal as CEO²². The help center also warns that look-alike scam websites sell fake ‘Evry Jewels’ products, and that real order confirmations come only from [email protected]³. Its Instagram account shows 838K followers²³.

All details we checked

Company named on the site	Evry Jewels Inc. (terms page)⁴
Where it's based	'Evry Jewels is based in Canada'⁵
US stores (store locator)	Glendale Galleria (CA), Aventura Mall (FL), Mall of America (MN), Garden State Plaza (NJ), The Westchester (NY)⁶
Canadian stores (store locator)	2 in Ontario, 4 in Quebec⁶
Domain registered	August 23, 2019⁷
About us (help center)	'Britt and Jake', siblings from a family of jewelers — first names only³
Full names on the site	Not given^3,4,8,13,14
Founders (press release, as shown in Google)	Siblings Brittany and Jake Sigal²¹
CEO (LinkedIn, as shown in Google)	Jake Sigal²²
Look-alike sites (help center)	Warns of scam websites selling 'Evry Jewels' products; real confirmations come from [email protected]³
Instagram (as shown in Google)	838K followers; 'Shop IRL: CA, FL, MN, NJ, NY, ON, QC'²³

How to reach Evry Jewels

Order questions go to [email protected]¹³; the help center has a contact form and a claims form³, and the site loads a live-chat widget¹⁴. We found no customer-service phone number^2,3,5,13; the text number in its terms is for its SMS service⁴. Online customer service can’t help with purchases made in its stores³.

All details we checked

Email	[email protected]¹³
Contact form (help center)	A contact form and a claims form³
Live chat (page code)	Gorgias chat widget loaded on the home page¹⁴
Customer-service phone	None found (a text number serves only its marketing SMS service)^2,3,5,13
Text number (SMS terms)	+1 844 293 2739, for the SMS service only⁴
In-store purchases (help center)	Online customer service can't help with in-store purchases³

Returns & exchanges

All sales are final: Evry Jewels takes no returns or exchanges and doesn’t cancel orders^2,3. You can change only the shipping address, within 30 minutes of ordering², and it doesn’t match prices or apply later promotions². A damaged or defective item is handled under its 30-day warranty, with a replacement or store credit². The same rules apply in its stores: the receipts say ‘Final Sale’, with a 30-day warranty³.

All details we checked

Returns (refund policy)	All sales final: no returns, exchanges or cancellations²
Returns (help center)	Same: all sales final³
Changing an order	Only the shipping address, within 30 minutes, through its Edit Order page²
Price adjustments	None²
Damaged or defective items	Covered by its 30-day warranty: replacement or store credit²
In-store purchases (help center)	'Final Sale' and a 30-day warranty with a valid receipt³

Shipping & delivery

Orders without custom or pre-order items are fulfilled within 2–3 business days; US delivery then takes 3–5 to 5–7 business days depending on the region³. Shipping is free over $40²⁰, by USPS, Canada Post, DHL or local carriers, with tracking on every parcel⁵; shipping fees aren’t refunded³.

Package Protection is an optional extra at checkout, and its fee isn’t refundable^3,5. With it, a lost or damaged parcel is reshipped free⁵; without it, Evry Jewels says it isn’t responsible, reships for a $6 fee, and gives store credit minus $6 if items are gone^3,5. Claims must come within 60 days of the last tracking update³, and a parcel marked delivered but missing isn’t its responsibility, with or without protection³. We found no mention of a signature^2,3,5.

All details we checked

Delivery times to the US (help center)	Fulfilled in 2–3 business days; then 3–7 business days depending on the region³
Pre-orders and custom pieces (help center)	Pre-orders 4–6 weeks to ship; personalized pieces about 4–6 weeks to reach its warehouse³
Free shipping (sale terms)	Over $40²⁰
Carriers	USPS, Canada Post, DHL and local carriers; tracking on every shipment⁵
Shipping fees	Not refunded³
Package Protection	Optional, for an additional fee at checkout; the fee isn't refundable⁵
EVRY Protection (help center)	One flat rate: free reshipment of lost or damaged parcels plus a one-year store-credit warranty; fee non-refundable³
Lost parcel with protection	Free reshipment; refund for items out of stock⁵
Lost parcel without protection	'Not responsible'; reshipment for a $6 fee, or store credit if items are gone⁵
Lost parcel without protection (help center)	Store credit minus $6 if items are unavailable³
Claim deadline	Within 60 days of the last tracking update³
Marked delivered but missing	Not its responsibility, with or without protection³
Signature	Not mentioned^2,3,5

Warranty & care

Evry Jewels’ standard warranty covers defects such as a broken clasp or a missing stone for 30 days³ — counted from the order in one help article and from delivery in another³ — with a replacement if the item is available, or store credit, but not a refund³. It doesn’t cover lost items or free gifts, applies once per item, and every claim needs approval³. A year of cover, paid in store credit, comes only with the EVRY Protection you can buy at checkout³.

We found no repair, re-plating or resizing service^2,3,5. Although product pages call pieces ‘Waterproof & sweatproof’²⁴, the help center advises removing them before swimming, bathing or washing hands³.

30 days, or a year?
For defects, Evry Jewels’ help center gives 30 days for a replacement or store credit, and a year only if you paid for its EVRY Protection at checkout³. Yet its collection pages, as Google shows them, promise ‘a 1-year warranty on Evry piece’^9,17. We score the 30 days³, the terms the store can hold you to.

All details we checked

Standard warranty (help center)	30 days, for defects such as a broken clasp or a missing stone³
When the 30 days start	'Within 30 days of placing your order' in one article, 'of delivery' in another³
Remedy	A replacement if the item is available, or store credit; no refunds³
Limits	Not for lost items or free items; once per item; claims subject to approval³
One-year cover (paid)	Only with the paid EVRY Protection: store credit for defects after 30 days³
Its collection pages, as shown in Google	'Affordable 18k gold and silver pieces with a 1-year warranty'⁹
Its necklaces page, as shown in Google	'With a 1-year warranty on Evry piece'¹⁷
Lifetime warranty	None found^2,3,5
Repairs, resizing, cleaning	No service offered^2,3,5
Care advice (help center)	Remove before swimming, bathing or washing hands³

What Evry Jewels sells & what it costs

The product feed holds necklaces, bracelets, earrings, rings and hand chains, plus sunglasses, pajamas and other accessories¹; the most expensive item is a $99.99 gift box¹. Product pages show a sale price next to a higher ‘Comp. value’ — $5.99 against $22.99, ‘74% Off’, on the bracelet we checked¹⁹.

Its help center says pieces are 14k gold or silver plating over brass, or 18k plating over stainless steel³, but product pages say only ’18 karat gold or silver plated’, without the base metal²⁴ — and one ring’s color option reads ’14K Real Gold Plating’ while its details say 18 karat²⁵. No plating thickness is given^{3,19,24,25,26,27,28,29}.

Some pages name cubic zirconia²⁶, but others leave the stones unidentified: the ‘Citrine Crush Tennis Bracelet’ has ‘radiant yellow stones’¹⁹, and pieces named ‘Opal’ are tagged ‘opalite’ in the store’s own product feed¹. We found no diamonds¹.

The menu lists belly, nose and toe rings under Body Jewelry¹⁴; the belly rings come in ’14K Real Gold Plating’ or silver¹, and we found no implant-grade metal named for them^1,3. We found no sourcing policy^3,14.

All details we checked

What it sells (product feed)	499 products: necklaces, bracelets, earrings, rings, hand chains, bundles, plus sunglasses, bag charms, pajamas and other accessories¹
Prices (product feed)	All 499 products under $100; the dearest is a $99.99 gift box (our count)¹
Product pages	Sale price shown next to a higher 'Comp. value' (e.g. $5.99 vs $22.99, '74% Off')¹⁹
Materials (help center)	14k gold or silver plating over brass, or 18k over stainless steel, with an anti-tarnish coating³
On product pages	'18 karat gold or silver plated', with no base metal named²⁴
Ring page	The color option says '14K Real Gold Plating', the details '18 karat gold or silver plated'²⁵
Plating thickness	Not given^{3,19,24,25,26,27,28,29}
Stones on product pages	'Hand set clear CZ stones' on some pages²⁶
'Citrine Crush Tennis Bracelet'	'Radiant yellow stones', not identified¹⁹
'Opal' pieces (product feed)	Named 'Opal' and tagged 'opalite'¹
Diamonds	None in the product feed¹
Menu	'Belly Rings', 'Nose Rings', 'Toe Rings' under Body Jewelry¹⁴
Belly rings (product feed)	Belly rings in '14K Real Gold Plating' or silver; menu also lists nose rings¹
Implant-grade metal	Not named^1,3
Sourcing policy	None found^3,14

Payment

The store runs on Shopify⁸ and accepts Amex, Visa, Mastercard, Discover, PayPal, Apple Pay, Google Pay and Shop Pay, but not debit or prepaid cards³; Afterpay installments are offered on North American orders³.

All details we checked

Checkout platform	Shopify⁸
Payment methods (help center)	Amex, Apple Pay, Discover, Google Pay, Mastercard, Visa, PayPal, Shop Pay; no debit or prepaid cards³
Installments (help center)	Afterpay for North American orders³

What customers say

On Trustpilot, Google’s snippets show Evry Jewels with a ‘4-star rating’ from 10,334 reviews³⁰; we’re still confirming the exact TrustScore. Trustpilot’s page also notes reviewers unhappy with deliveries that took multiple weeks³¹. The US stores we found on Google are rated 4.4 from 255 reviews (Aventura), 4.6 from 30 (Mall of America), 4.5 from 2 (Garden State Plaza) and 5.0 from 7 (The Westchester)^15,16,32,33. Since the chain names no flagship store, we score the Google tier that all of these ratings reach.

The BBB rates both of its profiles F: Evry Jewels, Inc in Aventura, for failing to respond to 45 of 47 complaints, and Evry Jewels in Mississauga, for 10 of 14^10,11. On Reddit, a parent says an order placed for Christmas was lost and never arrived¹², and another user says the store added warranties and package protection without permission¹⁸; others report mixed quality — some say it rusts, some say it doesn’t³⁴ — or pieces lasting 8 months to a year without tarnish³⁵. An article in The Tattler reports allegations of deceptive pricing and says the company has been accused of violating California’s Proposition 65³⁶.

All details we checked

Trustpilot (Google snippet)	A '4-star rating' from 10,334 reviews; exact TrustScore not shown³⁰
Trustpilot page (Google snippet)	Some reviewers report deliveries taking multiple weeks³¹
Google (Evry Jewels Aventura)	4.4 from 255 reviews¹⁵
Google (Evry Jewels Mall of America)	4.6 from 30 reviews³²
Google (Evry Jewels Garden State Plaza)	4.5 from 2 reviews³³
Google (Evry Jewels The Westchester)	5.0 from 7 reviews¹⁶
BBB, Evry Jewels, Inc (Aventura, FL), as shown in Google	Rating F: failure to respond to 45 of 47 complaints¹⁰
BBB, Evry Jewels (Mississauga, ON), as shown in Google	Rating F: failure to respond to 10 of 14 complaints¹¹
Reddit, r/LAinfluencersnark (Google snippet)	'They have lost her order and we never received' it¹²
Reddit, r/LAinfluencersnark (Google snippet)	Says it adds warranties and package protection 'without permission'¹⁸
Reddit, r/AusFemaleFashion (Google snippet)	Mixed reviews: some say it rusts, some say it doesn't³⁴
Reddit, r/jewelry (Google snippet)	'They are legit'; pieces last about 8 months to a year without tarnish³⁵
The Tattler (Google snippet)	Reports allegations of deceptive pricing³⁶
The Tattler (Google snippet)	Says it has been accused of violating California's Proposition 65³⁶

Linked from Evry Jewels’s own website, so these are the brand’s real accounts.

Alternatives to Evry Jewels

Banter by Piercing Pagoda — Mall jewelry and piercing stores across the US, with free 30-day returns by mail
Estella Bartlett — Gold- and silver-plated brass jewelry with 30 days to return and a one-year guarantee on manufacturing faults
Monica Vinader — Gold vermeil and recycled silver with 100 days to return and a 5-year warranty that includes free resizing and re-plating

Evry Jewels FAQ

Is Evry Jewels legit?

It’s a real company — Evry Jewels Inc., based in Canada^4,5 — with five US mall stores⁶. But all sales are final², the standard warranty lasts 30 days³, and both of its BBB profiles are rated F for unanswered complaints^10,11. Its help center also warns about look-alike scam sites; real order emails come only from [email protected]³.

Does Evry Jewels do returns?

No. All sales are final: it takes no returns or exchanges and doesn’t cancel orders². A defective item can be replaced or turned into store credit under its 30-day warranty².

What is Evry Jewels' warranty?

30 days for defects such as a broken clasp or a missing stone, with a replacement or store credit, once per item³. A year of cover, paid in store credit, comes only with the EVRY Protection sold at checkout³. We found no lifetime warranty^2,3,5.

Is Evry Jewels real gold, and is it waterproof?

It’s plated, not solid gold or silver: its help center describes 14k gold or silver plating over brass, or 18k plating over stainless steel, and says plated jewelry can tarnish over time³. Product pages call pieces ‘Waterproof & sweatproof’²⁴, but the help center advises removing them before swimming, bathing or washing hands³.

Is Evry Jewels in the US, and where is it based?

It’s based in Canada⁵ and has five US stores — in Glendale (California), at Aventura Mall (Florida), Mall of America (Minnesota), Garden State Plaza (New Jersey) and The Westchester (New York) — plus stores in Ontario and Quebec⁶.

How long does Evry Jewels take to ship?

Orders are typically fulfilled in 2–3 business days, then take 3–5 to 5–7 business days to US addresses depending on the region³. Pre-orders and personalized pieces take longer³.

Who owns Evry Jewels?

Its help center introduces the founders only as ‘Britt and Jake’, siblings³; an article in Google’s results names them as Brittany and Jake Sigal²¹, and LinkedIn lists Jake Sigal as CEO²². The company in its terms is Evry Jewels Inc.⁴.

Why is Evry Jewels being sued?

We haven’t seen the court filings. An article in The Tattler reports allegations that the company uses deceptive pricing tactics and says it has been accused of violating California’s Proposition 65³⁶. Its product pages show sale prices next to a higher ‘Comp. value’¹⁹.

How do I contact Evry Jewels customer service?

By email at [email protected]¹³, through the live chat on its site or its help center’s contact form^3,14; we found no customer-service phone number^2,3,5,13.

Does Evry Jewels have free shipping?

Yes, on orders over $40, according to its sale terms²⁰.

How we score stores

The Trust Score adds up 100 points across six areas: identity & transparency (20), purchase protection (25), warranty & aftercare (15), product transparency (15), payment safety (10), reputation (15). Every point is tied to a fact we can link to, and the rules are the same for every store. Read the full methodology.

90+ Excellent · 75–89 Trustworthy · 60–74 Mostly reliable · below 60 Proceed with caution. Ratings from other platforms are summarized in our own words with a link; we don’t copy reviews.

Update history

Nov 3, 2026 — First published, before our editor’s review. Every fact checked against evryjewels.com, its help center and the other sources listed below as they read that day.

About this review

Researched and written by the Trusted Jewelries team. Every fact is checked against its source by our software. Our editor, Valentina Di Roberto, hasn’t reviewed this Trust Check yet; once that’s done, the editor’s name and the review date will appear here. Stores can’t pay for a review or a score. Found a mistake or a policy that has changed? Tell us and we’ll correct it.

Sources

All pages were read on Nov 3, 2026. Store policies change — check the store’s current terms before you buy.

Evry Jewels

39/100 · Proceed with caution

Best for: Very cheap gold-plated trend jewelry from a Canadian brand with mall stores in the US

Visit Evry Jewels

We may earn a commission. It never changes the score.

Other stores we’ve checked

Banter54/100 · Proceed with cautionMall piercing kiosks and affordable gold, formerly Piercing Pagoda (Signet) · Visit

Estella Bartlett57/100 · Proceed with cautionGold- and silver-plated brass jewelry and gifts from a London brand, shipping to the US · Visit

Monica Vinader71/100 · Mostly reliableBritish gold-vermeil and recycled-silver jewelry with 100-day returns and a 5-year warranty · Visit

Keyzar78/100 · TrustworthyEngagement rings with lab-grown or natural diamonds · Visit

Shane Co.78/100 · TrustworthyFamily-owned US jeweler since 1929: engagement rings, diamonds, pearls · Visit

How we check stores →

Evry Jewels: Trust Check

Best for

Not ideal for

What we like

Watch out for

Evry Jewels policies at a glance

How Evry Jewels scores

Who is behind Evry Jewels

How to reach Evry Jewels

Returns & exchanges

Shipping & delivery

Warranty & care

What Evry Jewels sells & what it costs

Payment

What customers say

Official social profiles

Alternatives to Evry Jewels

Evry Jewels FAQ

How we score stores

Update history

Sources