Barse Jewelry: Trust Check

The bottom line. Barse Jewelry is a Dallas brand founded in 1986 by Melanie Barse and her husband Michael Gobril^1,4, on a domain registered in 1997¹¹, and also sold at Dillard’s, QVC and Macy’s^12,13,14. Its cast pieces are made in its own factory in Thailand, in a golden bronze of copper and tin or in bronze plated with 1 micron of silver, and some pieces are sterling silver^4,15; prices in its product feed run from $4 to $548². US buyers can return unworn pieces within 30 days of ordering with a free return label, for a refund to the original payment method⁵; standard shipping is free¹⁶; and you can reach it by phone, email or chat^1,3,17. It scores low because it offers no warranty or repairs at all^{1,3,4,5,6,7,8,9}, it doesn’t mention shipping insurance or lost parcels^3,5,6,16,18, its pages count the return window from the order date in one place and from receipt in another^3,5, sale items can’t be returned⁵, no company is named^{1,3,4,5,7,17,19}, its about page says all its stones are genuine while it also sells lab-created malachite, cubic zirconia, resin and beads it calls ‘turquoise magnesite’^2,4,20, and we found no Trustpilot profile²¹.

Barse Jewelry policies at a glance

How Barse Jewelry scores

Not scored because they don't apply to Barse Jewelry: diamond grading, appraisal, installments. The other 90 points are scaled to 100 (46 of 90). We are still checking Barse's BBB grade and looking for it on Trustpilot; the score will be updated when that's done.

The same rules apply to every store. How the Trust Score works

Who is behind Barse Jewelry

Barse Jewelry calls itself a Dallas-based brand founded in 1986¹. Its story page says Melanie Barse began in the 1980s with a gift store in Fort Worth and was one of the first to import sterling silver from Taxco, Mexico, and that she formed Barse Jewelry with her husband Michael Gobril in 1986, naming it after her great uncle, the artist George Randolph Barse⁴. The barse.com domain dates from 1997¹¹.

The site is ‘operated by Barse Jewelry’⁷ and names no company — no Inc. or LLC^{1,3,4,5,7,17,19}; Google lists the business as ‘Barse & Co’ at its Dallas address²⁴, 8701 John W Carpenter Freeway, Suite 140^3,7. Cast pieces are made in its own factory in Thailand, and beaded pieces are designed in Dallas and hand-crafted there⁴. Dillard’s, QVC and Macy’s also sell the brand^12,13,14.

How to reach Barse Jewelry

Its FAQ gives 469-987-3353 as its only customer-service phone number³, and customer service is at [email protected]¹⁷; the site also runs a Shopify chat that greets visitors with ‘How can I help?’¹. Its terms list another number, 214.432.1064, ext.404, and [email protected]⁷.

Returns & refunds

Barse’s refund policy gives you 30 days from the date you placed the order to start a return, for unworn pieces with their tags and original packaging⁵; its refund page says the same, for a replacement or a refund⁶, while its FAQ says 30 days from receipt and accepts returns on ‘all of our product’³. You start the return in an online portal, and US orders get a free return label⁵. Refunds go to the original payment method within 10 business days of approval⁵ — the FAQ says 5 business days after the return arrives³ — and we found no restocking fee^3,5,6. To swap a piece, you return it and place a new order⁵.

Sale items, gift cards and custom products such as special orders or personalized items can’t be returned⁵. If something arrives damaged, defective or wrong, contact Barse at once so it can ‘make it right’⁵. International buyers can return items but pay for the shipping themselves⁶.

Check Barse Jewelry’s current return policy on barse.com ↗

Shipping & delivery

USPS First Class shipping is free on all orders and takes 3–7 business days; USPS Priority takes 2–3 business days for $9.75¹⁶. Orders generally ship within 1–2 business days, according to the shipping policy, or within 24 hours on weekdays, according to the FAQ^3,16. If an order hasn’t arrived, the FAQ asks you to check your account and then email customer service³. We found no mention of shipping insurance, a signature or what happens if a parcel is lost^3,5,6,16,18.

Check Barse Jewelry’s current shipping options on barse.com ↗

Warranty & care

We found no warranty against defects, and no repair or resizing service, anywhere on Barse’s site^{1,3,4,5,6,7,8,9}. Instead, it says its solid bronze ‘will never rub off’ and that its silver layer will not wear off^4,8, and it advises avoiding water while wearing pieces and storing them in an airtight bag or jewelry box⁴. Its rings come in sizes 6 to 10⁸.

Check Barse Jewelry’s current warranty terms on barse.com ↗

What Barse Jewelry sells & what it costs

Its cast pieces are set in either ‘golden bronze’, a proprietary alloy of copper and a small amount of tin with a protective E-coat, or bronze plated with silver 1 micron thick^4,8; some pieces are sterling silver¹⁵. Beaded pieces can be vaguer: one pair of hoops lists only ‘gold-tone components’²⁰. ‘Diamond’ in some product names refers to the shape of the stone, not to diamonds^2,25.

Its about page says ‘All stones used in our designs are GENUINE Stones’⁴, and it says most stones for its cast pieces are cut in its own factory from rough it sources from miners⁴. Its own product pages and feed, though, include lab-created malachite, cubic zirconia, carved resin and shell pearls^2,20,22, and several beaded pieces are sold as ‘turquoise magnesite’ — its turquoise collection page separates genuine turquoise in its structured jewelry from jewelry beaded with turquoise magnesite^2,10,26. We found no sourcing policy on recycled metals or responsibly sourced stones^1,3,4.

Prices in its product feed run from $4 for a garnet drop earring to $548 for a sterling silver turquoise necklace^2,15; a lapis statement ring is $78⁸. The feed also holds placeholder listings titled ‘Dillards Replenishment Style’ at $0^2,27.

Payment

The store runs on Shopify⁷. Its checkout takes Visa, Mastercard, American Express and Discover, PayPal and Shop Pay¹, and product pages offer Shop Pay Installments¹⁵.

What customers say

On Judge.me, its product reviews average 4.8 from 4,212 reviews²⁸; its home page shows 4.78 from 4,215¹. Google lists the business at the Dallas address its site gives as ‘Barse & Co’, with 5.0 from only 3 reviews^7,24. Its FAQ calls that address its shipping address³, but we rate a listing at an address the store itself gives, as we do for head-office listings. We found no Trustpilot profile for barse.com in Google results²¹. A BBB profile for Barse Jewelry exists, but the Google result doesn’t show its grade²³; we’re checking it by hand.

We found no recurring complaints. A reviewer on its own site says that, owning several Barse pieces, they knew a bracelet would be quality²², and a Facebook group post calls Barse ‘a mass-produced jewelry brand that uses real stones’²⁹.

Official social profiles

Linked from Barse Jewelry’s own website, so these are the brand’s real accounts.

Alternatives to Barse Jewelry

• SilverRush Style — One-of-a-kind sterling silver rings with natural gemstones
• Noonday Collection — Artisan-made fashion jewelry from Austin, Texas, a certified B Corp
• Mignon Faget — New Orleans design house making sterling silver and 14k gold jewelry since the 1970s

Barse Jewelry FAQ

How we score stores

The Trust Score adds up 100 points across six areas: identity & transparency (20), purchase protection (25), warranty & aftercare (15), product transparency (15), payment safety (10), reputation (15). Every point is tied to a fact we can link to, and the rules are the same for every store. Read the full methodology.

90+ Excellent · 75–89 Trustworthy · 60–74 Mostly reliable · below 60 Proceed with caution. Ratings from other platforms are summarized in our own words with a link; we don’t copy reviews.

Update history

• Nov 3, 2026 — First published, before our editor’s review. Every fact checked against barse.com and the other sources listed below as they read that day.

Sources

All pages were read on Nov 3, 2026. Store policies change — check the store’s current terms before you buy.

1. Barse Jewelry — home page
2. Barse's product feed (products.json on barse.com, all 1,232 products)
3. Barse Jewelry — FAQ's – Barse Jewelry
4. Barse Jewelry — The Barse Story – Barse Jewelry
5. Barse Jewelry — Refund policy – Barse Jewelry
6. Barse Jewelry — Refund Policy – Barse Jewelry
7. Barse Jewelry — Terms of service – Barse Jewelry
8. Barse Jewelry — product page: Azure Blue Lapis Silver Statement Ring | Barse Jewelry
9. Barse Jewelry — product page: Midnight Luxe Black Onyx Golden Ring Set | Barse Jewelry
10. barse.com: Turquoise 2023 – Page 3 — Google result snippet, Nov 3, 2026
11. Domain registration record (RDAP)
12. dillards.com: Barse Necklaces — Google result snippet, Nov 3, 2026
13. qvc.com: Jewelry — Barse – QVC.com — Google result snippet, Nov 3, 2026
14. macys.com: Barse Fashion Jewelry — Google result snippet, Nov 3, 2026
15. Barse Jewelry — product page: Genuine Blue Turquoise Sterling Silver Statement Necklace – Barse Jewelry
16. Barse Jewelry — Shipping policy – Barse Jewelry
17. Barse Jewelry — Contact information – Barse Jewelry
18. Barse Jewelry — Shipping Policy – Barse Jewelry
19. Barse Jewelry — Terms Of Service – Barse Jewelry
20. Barse Jewelry — product page: Azure Lapis & Turquoise Hoop Earrings | Barse Jewelry
21. amazon.com: Barse: Clothing, Shoes & Jewelry — Google result snippet, Nov 3, 2026
22. Barse Jewelry — product page: Canyon Blue Magnesite and Orange Jasper Golden Stretch Bracelet Set – Barse Jewelry
23. bbb.org: Barse Jewelry | BBB Business Profile — Google result snippet, Nov 3, 2026
24. Google search: barse jewelry reviews
25. Barse Jewelry — product page: Diamond Orange Sponge Coral Stone Golden Drop Earrings – Barse Jewelry
26. barse.com: Baron Blue Turquoise Magnesite Pendant Statement … — Google result snippet, Nov 3, 2026
27. Barse Jewelry — product page: XAVRB02XB Dillards Replenishment Style – Barse Jewelry
28. judge.me: Barse Jewelry | Reviews on Judge.me — Google result snippet, Nov 3, 2026
29. facebook.com: What are the stones in Barse 925 necklace, turquoise and … — Google result snippet, Nov 3, 2026